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Workforce Administrator (Payroll Adminstrator)

100% Remote Full-time Open now

Zūm is a rapidly expanding Series E startup aiming to transform the school transportation industry. They are seeking a detail-oriented Workforce Administrator to manage payroll and HR processes for employees, ensuring accurate timekeeping and onboarding while providing exceptional employee support.

Responsibilities

  • Manage timesheets for union and non-union employees, ensuring accuracy and compliance with company policies and collective bargaining agreements
  • Calculate time and pay discrepancies with precision and respond to employee payroll queries promptly
  • Distribute physical pay documents to employees including paystubs and W-2 forms
  • Coordinate with Finance and Payroll teams to resolve discrepancies and ensure timely, accurate pay processing
  • Conduct regular review and audit activities within Zum's portal to ensure accuracy and compliance
  • Execute new hire onboarding including I-9/E-Verify completion and HRIS employee profile setup
  • Coordinate with recruiting to ensure new hire paperwork and logistics are completed efficiently
  • Process employee status changes in the HRIS system accurately and in a timely manner
  • Create termination tickets, provide employees with final paychecks, and coordinate all off-boarding tasks
  • Maintain accurate and up-to-date filing systems for administrative records, ensuring compliance with retention requirements
  • Serve as primary local contact for employee questions and concerns on pay and HR, escalating issues appropriately

Skills

  • High school diploma required; additional coursework in HR or payroll preferred
  • Minimum 1 year of payroll processing experience with high-volume operations (100+ employees)
  • Proficiency with payroll systems (ADP experience strongly preferred)
  • Experience administering payroll in a union or collective bargaining agreement (CBA) environment
  • Background in transportation, logistics, or similar industry
  • Demonstrated ability to effectively engage with high volumes of employees and stakeholders
  • Proven track record of cross-functional collaboration across multiple departments
  • Strong attention to detail with the ability to meet strict deadlines in a fast-paced environment
  • Excellent decision-making skills with the ability to provide clear, authoritative guidance when needed
  • Strong communication and interpersonal skills

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k)
  • Holidays
  • Wellness
  • Vacation
  • And more

Company Overview

  • Zūm has reimagined student transportation— managing every vehicle, driver, passenger, parent, and ride on a single platform. It was founded in 2015, and is headquartered in Redwood City, California, USA, with a workforce of 51-200 employees. Its website is http://www.ridezum.com.
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