Job Title: Remote Customer Service Representative – Ignite Your Career with blithequark's Award-Winning Employment Experience
Job Description:
About blithequark
At blithequark, we're passionate about making customers happy. That's all we do. Since our inception, we've helped companies build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.Join Our Dynamic Team
We're proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. blithequark embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.About the Role
As a Customer Service Representative working remotely, you'll be a part of bringing humanity to business. You'll be the spark that brightens days and ignite your career with blithequark's award-winning employment experience. Our employees have spoken, and our purpose, team, and company culture are amazing. Our Great Place to Work certification in the United States says it all...What You'll Be Doing
Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion, or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll:- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
To succeed in this role, you'll need:- 6 months or more of customer services experience
- High school diploma or equivalent
- Recognize, apply, and explain your product or service knowledge
- Computer savvy
The Equipment You'll Need
To work from home, you'll need:- Internet speed > 15 Mbps. A hardwired direct connection to your home router is recommended. Wi-Fi connections are permitted on some assignments
- A USB wired headset (or a headset you already have, except for Bluetooth headsets)
- A smart phone or another device that runs IOS or Android (iPad, etc.) for your daily log-in
What You Can Expect
As a blithequark employee, you can expect:- Supportive of your career and professional development
- An inclusive culture and community-minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Base wage of $15 per hour plus performance bonus opportunities
- A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives