[Remote] Sales Analytics Manager
Note: The job is a remote job and is open to candidates in USA. Fundraise Up is a global fundraising platform designed to make donating to nonprofits efficient and accessible. The Sales Analytics Manager will analyze data, identify trends, and collaborate with various teams to enhance customer success and improve business outcomes.
Responsibilities
- Create and maintain dashboards and reports that track key success metrics
- Analyze customer and prospect behavior, product usage, and retention data to drive company strategy
- Partner with GTM and Product teams to create and implement initiatives that enhance onboarding, engagement, and customer satisfaction
- Collaborate with Finance to build models and forecasts that inform strategic decisions
- Plan, manage, and deploy customer and/or prospect territories
- Effectively communicate data-driven findings and strategic recommendations to key stakeholders
- Design and implement process improvements to drive scalability
Skills
- Minimum of 6 years of experience in RevOps, Sales Ops or similar Finance roles (bonus if at a startup or SaaS company)
- Strong analytical skills with fluency in SQL, Excel/Google Sheets, and data visualization tools (Looker, Tableau, or similar)
- An effective communicator who can transform complex data into clear, actionable insights
- Able to thrive in a dynamic environment with evolving priorities
- Knowledge of customer journey mapping, satisfaction metrics (NPS/CSAT) and customer success platforms like Gainsight, Catalyst, or ChurnZero
- A self-motivated individual with natural curiosity and initiative
Benefits
- Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.
- FSA and HSA Spending Account.
- 20 days of vacation, 5 sick days, 11 company holidays plus an additional 1 floating holiday.
- 401(k) plan with company match.
- 100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D.
- Paid parental leave (12 weeks for primary caregivers / 6 weeks for secondary caregivers).
- Generous home office stipend to support your remote workspace.
- Annual professional development stipend to support your growth (e.g., workshops, courses, and seminars).
- Charitable giving program and paid volunteer time off with registered non-profits.
Company Overview