Senior Customer Solutions Architect – Cloud Security Expert

At arenaflex, we're revolutionizing the way organizations secure their cloud-native applications. As a leading innovator in cloud security, we're passionate about empowering our customers to stay one step ahead of cyber threats. We're now seeking a seasoned Senior Customer Solutions Architect to join our team and help us achieve our mission to lead cloud security globally.

About arenaflex

arenaflex is a well-funded startup with a strong focus on delivering value to our customers. We're a passionate community of open source enthusiasts, problem-solvers, and innovators who are dedicated to building and delivering powerful solutions to secure cloud-native applications. Our commitment to diversity, equity, and inclusion has earned us recognition as a "Best Places to Work" by Inc, the San Francisco Business Time, and Built In.

Join Our Mission

We're looking for driven team members who share our passion for cloud security and want to join us on our mission to lead the industry. If you're a seasoned solutions architect with a track record of owning customer relationships and driving adoption and expansion, we want to hear from you.

What You Will Do

As a Senior Customer Solutions Architect at arenaflex, you will be the trusted advisor to our customers on the arenaflex Platform. In this individual contributor role, you will work with customers using our arenaflex Secure and arenaflex Monitor product offerings. Your key responsibilities will include:

• Driving adoption and expansion within our customers from a technical angle, from onboarding to implementation and technical enablement
• Understanding the customer's requirements, challenges, and what business outcomes and value they are expecting in their arenaflex journey
• Working closely with our Product Managers to heavily influence the product roadmap
• Regular customer visits across EMEA every 4 to 8 weeks

What You Will Bring with You

To succeed in this role, you will need to bring the following skills and experience:

• Excellent English language and ability to work in remote and international teams
• Track record of owning customer relationships, including implementation and identification of expansion opportunities
• 10+ years of experience as a solutions architect, field engineer, or similar customer-facing roles such as sales engineering, customer success engineering, or DevOps consultant, having worked with SaaS companies
• Domain knowledge in Cloud Native technologies: Container, Kubernetes, and Cloud
• 10+ years of experience with DevOps tools such as Terraform, Helm, and API scripting. Familiarity with security and monitoring such as Prometheus or Falco is a plus

What We Look for

We're looking for a seasoned professional with a strong track record of success in customer-facing roles. If you have:

• A passion for cloud security and a deep understanding of Cloud Native technologies
• Excellent communication and interpersonal skills, with the ability to work with customers and internal stakeholders
• A strong technical background, with experience in DevOps tools and security and monitoring technologies
• A customer-centric approach, with a focus on delivering value and driving adoption and expansion

What You Can Expect

When you join arenaflex, you can expect:

• A dynamic and inclusive work environment, with a focus on diversity, equity, and inclusion
• A competitive compensation package, with opportunities for growth and development
• Extra days off to prioritize your well-being, mental health support for you and your family through the Modern Health app
• A chance to work on cutting-edge cloud security solutions, with a team of passionate and innovative professionals

Additional Information

We're an equal-opportunity employer, committed to diversity, equity, and inclusion. We welcome applications from women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans. If your experience doesn't perfectly match the job description, we encourage you to apply. We're always looking for talented individuals who share our passion for cloud security and want to join our mission.

How to Apply

If you're a motivated and experienced solutions architect with a passion for cloud security, we want to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you and explore how you can contribute to our mission to lead cloud security globally. arenaflex is an equal-opportunity employer. arenaflex does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other legally protected status. Apply for this job