Experienced Customer Service Representative – Telework or Hybrid Opportunities in Quebec
At arenaflex, we're passionate about delivering exceptional customer experiences that exceed our members' and clients' expectations. As a key member of our dynamic team, you'll play a vital role in providing personalized support and building lasting relationships with our diverse customer base. If you're a motivated and customer-focused individual with a passion for delivering top-notch service, we invite you to explore our exciting opportunities in customer service, telework, or hybrid arrangements.
About arenaflex
arenaflex is a leading financial institution dedicated to empowering individuals, businesses, and communities to achieve their goals. With a rich history of innovation and a commitment to excellence, we strive to make a positive impact on the lives of our members and clients. Our team is comprised of talented professionals who share a common vision: to provide exceptional service, build trust, and foster long-term relationships.
Job Opportunities
We have a variety of full-time or part-time opportunities available in the following areas:
* Group Retirement Savings
* Member/Client Relations
* Life and Health Insurance
* Credit Analysis and Collections
* Emergency Communications
* Personal Property and Casualty Insurance
* And many more!
What We Offer
When you join our team, you can expect:
* A competitive hourly rate starting at $25.76/hour, plus a shift premium (where applicable)
* An annual performance-related bonus
* 4 weeks of flexible vacation starting in the first year
* Reimbursement of health and wellness expenses and telework equipment
* Group insurance, including telemedicine
* A defined benefit pension plan that provides predictable, stable income throughout retirement
* Benefits are subject to eligibility criteria
What You Bring to the Table
To succeed in this role, you'll need:
* A Diploma of College Studies (technical DCS) in a relevant field
* At least 1 year of relevant experience
* Other combinations of relevant training and experience may be considered
* Knowledge of French required
* For certain positions, advanced level proficiency in English may be required due to the nature of the duties or work tools or because the position involves interactions with English-speaking members and clients
* Work arrangements vary depending on the position and involve either hybrid work or telework
Our Commitment to Diversity, Equity, and Inclusion
At arenaflex, we believe in creating a workplace that reflects the diversity of our members, clients, and communities. We're committed to welcoming, respecting, and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. We have zero tolerance for discrimination of any kind and strive to create an inclusive environment where everyone feels valued and respected.
Accessibility and Accommodations
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Family
Member/Client Sales and Service (FG)
How to Apply
If you're a motivated and customer-focused individual with a passion for delivering top-notch service, we invite you to apply to this exciting opportunity. Please visit our website to learn more and submit your application.