[Remote] Account Executive
Note: The job is a remote job and is open to candidates in USA. Worthy.com is dedicated to reshaping the future of pre-owned luxury, providing a best-in-class experience for individuals looking to sell their fine jewelry. The Account Executive role involves managing high-volume warm leads, engaging high-end luxury customers, and utilizing consultative selling skills to build trust and advance them through the sales cycle.
Responsibilities
- Manage and convert a funnel of high-volume warm leads to resale consumers
- Work directly with potential sellers (consumers) over the phone, SMS text and email
- Manage your calendar of assigned scheduled seller calls
- Handle 100+ phone calls daily
- Use your emotional intelligence and communication skills to build trust with potential sellers
- Educate potential sellers on the luxury goods resale market
- Persuade and convince sellers to ship their luxury goods to Worthy HQ in NYC to be evaluated by a team of expert gemologists/support staff
- Input seller and item data to qualify luxury items for auction in tandem with our gemology/operations team
- Assist our operations and support teams in handling and procuring shipments of luxury goods
- Other duties as assigned
Skills
- Minimum 1 year of experience in a high-volume inside sales role
- Ability to work remotely for 40+ hours a week
- Business development mindset focusing on driving sale opportunities while operating in a fast-paced, fluid operating environment
- Consistent record of hitting and exceeding quota with heavy sales output
- Sensitive to issues of urgency and be able to take ownership in escalating customer concerns as needed
- Familiarity with CRM functionality (i.e. Salesforce, Hubspot)
- Schedule subject to change, but currently: M 9-7 ET, T 9:30-7 ET, W/TH 9:30-6 ET, F 9:30-3:30 ET
- Technology or high-end jewelry background
- Remote work experience
- Eastern, Central, Mountain time zone preferred
Benefits
- PTO
- Comprehensive medical benefits
- 401k
- Stock options
Company Overview