Experienced Administrative Data Entry Assistant – Claims Support in Heathrow, FL at arenaflex

At arenaflex, we're committed to providing exceptional insurance and surety solutions to our customers. As a leading private, family-owned property and casualty insurer in the U.S., we're dedicated to fostering a culture of collaboration, innovation, and growth. We're seeking an experienced Administrative Data Entry Assistant to join our team in Heathrow, FL, and contribute to our mission of delivering outstanding results.

About arenaflex

arenaflex is a dynamic and forward-thinking organization that values diversity, inclusion, and employee engagement. Our team is passionate about providing top-notch insurance and surety solutions to our customers, and we're committed to creating a work environment that's inclusive, supportive, and empowering. We believe in investing in our employees' growth and development, and we offer a range of benefits and opportunities to help them thrive.

Job Summary

As an Administrative Data Entry Assistant, you'll play a critical role in supporting our claims professionals by providing administrative support, data entry, and communication services. This is a full-time position that requires working from our Heathrow, FL office Monday-Friday. If you're a detail-oriented, organized, and customer-focused individual with excellent communication skills, we encourage you to apply.

Responsibilities

* Set up and maintain surety claims files, ensuring accuracy and completeness

• Prepare initial responses to new surety bond claims by generating and mailing correspondence
• Calendaring important milestone dates for new claims and ensuring timely follow-up
• Serve as a primary point of contact for communications with claimants, bond principals, and other parties
• Maintain electronic claim files by scanning documents and classifying and saving them to our electronic claims system
• Handle confidential information professionally and consistently with arenaflex policies
• Collaborate with claims professionals to resolve issues and provide support as needed
• Perform other administrative tasks as required to support the claims team

Qualifications

* High School degree or equivalent (defined as 4 years of relevant experience)

• Dependable/punctual with a strong attention to detail and accuracy
• Proficiency with MS Office software (e.g., MS Word, MS Excel, MS Outlook, MS Access) and ability to learn and follow company claims systems and procedures
• Excellent communication and interpersonal skills, with the ability to interact effectively with lawyers, company employees, and external clients
• Ability to use logic and reasoning to identify solutions, conclusions, or approaches to problems
• Authorization to work in the United States and no requirement for VISA sponsorship, now or in the future, for employment purposes

Essential Skills and Competencies

* Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines

• Excellent communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders
• Proficiency with MS Office software and ability to learn and follow company claims systems and procedures
• Ability to maintain confidentiality and handle sensitive information professionally
• Strong attention to detail and accuracy, with the ability to identify and resolve issues promptly
• Ability to work collaboratively as part of a team, with a customer-focused approach

Preferred Qualifications

* Experience in an administrative or claims support role, preferably in the insurance or surety industry

• Knowledge of insurance and surety principles and practices
• Familiarity with electronic claims systems and procedures
• Certification in claims or insurance-related fields (e.g., CPCU, CIC)

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to investing in our employees' growth and development. We offer a range of benefits and opportunities to help you advance your career, including:

• Comprehensive training programs and on-the-job coaching
• Mentorship and coaching from experienced professionals
• Opportunities for professional development and certification
• A dynamic and supportive work environment that encourages collaboration and innovation

Work Environment and Company Culture

arenaflex is a dynamic and forward-thinking organization that values diversity, inclusion, and employee engagement. Our team is passionate about providing top-notch insurance and surety solutions to our customers, and we're committed to creating a work environment that's inclusive, supportive, and empowering. We believe in investing in our employees' growth and development, and we offer a range of benefits and opportunities to help them thrive.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including:

• 26 PTO days (entry-level) + 12 company holidays = 38 paid days off
• Healthcare and wellness programs
• Opportunity to earn performance-based bonuses
• 7% 401(k) company match and additional discretionary retirement contribution
• College loan assistance support plan
• Educational assistance program
• Mentorship program
• Dress for your day policy

How to Apply

If you're a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer, committed to diversity, inclusion, and employee engagement. We maintain a drug-free workplace and participate in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Apply for this job