Retail Store Customer Service Representative - Bilingual Preferred in Anchorage, AK

At arenaflex, we're passionate about delivering exceptional customer experiences and inspiring our customers to bring their vision to life. As a Retail Store Customer Service Representative, you'll play a vital role in helping us achieve our mission by providing top-notch service to our customers, driving sales growth, and maintaining a clean and organized store environment.

About arenaflex

arenaflex is a leading global coatings company that has been inspiring and improving the world for over 150 years. Our paints, coatings, and innovative solutions make the places and spaces in our world brighter and stronger. We're committed to creating a workplace where our employees can grow, learn, and thrive. Our purpose is to inspire and improve the world by coloring and protecting what matters.

Job Summary

We're seeking a highly motivated and customer-focused Retail Store Customer Service Representative to join our team in Anchorage, AK. As a key member of our retail team, you'll be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment. If you're passionate about delivering outstanding customer experiences and have a strong work ethic, we encourage you to apply for this exciting opportunity.

Responsibilities

As a Retail Store Customer Service Representative, you'll be responsible for:

• Ensuring high levels of customer satisfaction through excellent sales service
• Assisting customers in person and over the phone by determining their needs and presenting appropriate products and services
• Building productive trust relationships with wholesale and retail customers
• Processing sales transactions accurately and consistently with policies and procedures
• Following and achieving sales goals on a monthly, quarterly, and yearly basis
• Maintaining precise work order files and formulas
• Pulling appropriate products from the sales floor or warehouse
• Tinting and mixing products, as needed, to customer specifications
• Stocking shelves and setting up displays
• Cleaning store equipment
• Loading/unloading delivery trucks
• Assisting in making deliveries, as needed
• Maintaining in-stock and presentable condition assigned areas
• Remaining knowledgeable on products offered and discussing available options
• Complying with inventory control procedures
• Suggesting ways to improve sales

Qualifications

To be successful in this role, you'll need to possess the following qualifications:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver's License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications

While not required, the following qualifications would be beneficial for this role:

• Have at least a High School diploma or GED
• Have at least one (1) year experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

Work Environment and Culture

As a Retail Store Customer Service Representative, you'll work in a fast-paced retail environment with a focus on delivering exceptional customer experiences. You'll be part of a dynamic team that's passionate about making a difference in our customers' lives. arenaflex is committed to creating a workplace where our employees can grow, learn, and thrive. We offer a range of benefits and perks, including:

• Competitive hourly rate starting at $18.00
• Opportunities for career growth and development
• Comprehensive benefits package, including medical, dental, and vision coverage
• Paid time off and holidays
• Employee discounts on arenaflex products and services
• Recognition and rewards for outstanding performance

How to Apply

If you're passionate about delivering exceptional customer experiences and have a strong work ethic, we encourage you to apply for this exciting opportunity. Please submit your application through our website or by clicking on the "Apply for the job now!" button below.

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace where our employees can grow, learn, and thrive. We're proud to be an inclusive and diverse organization that values and respects the contributions of all our employees.

Disclaimer

arenaflex is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract. Apply for this job