Experienced Customer Service - Self Storage Manager in Grand Prairie, TX
Join the arenaflex team as a Customer Service - Self Storage Manager in Grand Prairie, TX, and be a part of the self-storage industry's #1 team! As a leader in the self-storage industry, arenaflex is committed to providing exceptional customer service and creating a positive experience for our customers. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service - Self Storage Manager.
About arenaflex
arenaflex is the self-storage industry leader, and we are proud to offer a Total Rewards package to our team members. Our benefits include flexible and full-time schedules, medical, dental, vision, 401k with match, paid time off, sick time, and flex spending. We also offer company-paid life, accidental death insurance, and exclusive vendor discounts. Our Property Managers have the opportunity to earn performance-based bonuses, and mileage reimbursement is provided when traveling between properties or other work-related tasks.
Job Description
As a Customer Service - Self Storage Manager, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience with arenaflex. Your primary responsibilities will include:
- Assessing customer storage needs and making suggestions, including selling packing and moving supplies
- Conducting daily storage unit inspections to confirm inventory and availability
- Auditing cash drawers and making bank deposits
- Helping customers stay current with payments and making reminder and collection calls when required
- Maintaining a clean and organized storage facility, including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris
Physical Requirements
* Ability to transport, lift, and move items weighing up to 35 pounds
- Ability to walk in/around facilities spending up to 50% of your time in outdoor environments, including climbing stairs and opening large doors
- Ability to perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris
Qualifications
* Experience: Successful candidates come from a variety of customer service-centered sales environments, including retail, restaurant, fast food, or other service-based companies
- Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business (mileage reimbursement available)
Additional Information
arenaflex was recognized as a Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. We are proud to offer a positive and supportive work environment that encourages growth and development.
Benefits and Compensation
* Earn $15.00 per hour
- Flexible and full-time schedules between the hours of 9:30am and 6pm (weekends 'til 5pm)
- Total Rewards package available to our team, including medical, dental, vision, 401k with match, paid time off, sick time, and flex spending
- Company-paid life, accidental death insurance, and exclusive vendor discounts
- Mileage reimbursement provided when traveling between properties or other work-related tasks
- Opportunity to earn performance-based bonuses
How to Apply
If you are a motivated and customer-focused individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application through our website or by clicking on the "Apply Now" button below.
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