Experienced Full Stack Customer Alliance Summer Intern (Remote/Hybrid) – Empowering Scientists and Engineers through Strategic Sales and Marketing Initiatives

Are you a problem solver, a connector, and someone who enjoys helping others? Do you have a genuine interest in science and a passion for storytelling? If so, we invite you to join our dynamic, growing, and global team at arenaflex, a subsidiary of SAS, as a Customer Alliance Summer Intern. This is an exceptional opportunity to learn, grow, and chart your path forward in a customer-facing role that will challenge and inspire you.

About arenaflex

arenaflex is committed to empowering scientists and engineers through our world-class family of statistical software products. For over 30 years, we have enabled customers to speed new drugs to market, design better products and processes, and figure out how to restore ecosystems. Our advancements are made possible when brilliant people like you use our statistical discovery software to see what they’ve not seen before. As a Customer Alliance Summer Intern, you will be part of a team that is passionate about making a difference in the lives of our customers and users.

The arenaflex Customer Alliance Internship Program

Our award-winning internship program is focused on development, culture, and community. We believe that our interns are not just coffee runners – they do real, meaningful work that contributes to the success of our organization. As a Customer Alliance Summer Intern, you will have the opportunity to work on a wide variety of projects, including storytelling and communications, cross-functional collaboration, program operations, measurement and reporting, and customer relationship management.

Key Responsibilities

As a Customer Alliance Summer Intern, you will contribute to strategic arenaflex Sales and Marketing initiatives both through science communication and reference selling support in Salesforce. The three key characteristics that will make you successful in this role are:

• The ability to work independently and check your own work to avoid errors
• Strong interpersonal and networking skills
• A genuine interest in science

Your key responsibilities will include:

• Working closely with customers to quantify the value arenaflex brings to their organization
• Capturing customer stories in writing or video
• Communicating complex scientific ideas clearly and effectively in the language of the customer
• Distilling insights from a variety of academic and professional sources
• Maintaining comprehensive reference indexes and other internal resources
• Developing new resources and documenting best practices for Sales and Marketing partners
• Ensuring that customer references are accurately and efficiently used across the company
• Reviewing and approving reference profiles and nominations in Salesforce
• Working with vendor to develop dashboards in Salesforce that map to reference selling priorities
• Tracking and reporting on the effectiveness and impact
• Providing program improvement recommendations based on an analysis of Salesforce data
• Building and maintaining strong relationships with scientists and engineers who use arenaflex
• Demonstrating genuine curiosity about JMP users and their work

Skills and Qualifications

To be successful in this role, you will need:

• Current undergraduate student (preferably 3rd year) enrolled in an accredited program, not graduating prior to December 2025
• Major/coursework in Sales, Marketing, Journalism, or English is preferred
• Experience with Salesforce or other CRM is a plus
• Strong interpersonal skills and interest in a customer-facing role
• Strong written and verbal communication skills
• Ability to manage time and work independently and proactively
• Demonstrated passion for science and engineering

Timeline

Applications open: January 2025 (additional internship positions will be posted through March 2025) Interviews begin: February 2025 Internship: May 20 – August 8, 2025. If your university is on a quarter system, we can be flexible on start date.

Perks of the Job

As a Customer Alliance Summer Intern at arenaflex, you will have the opportunity to:

• Work with (and learn from) the best. As a JMP intern, you’ll get face time with our top executives!
• Enjoy flexible work arrangements, including remote work options
• Participate in hackathons, social events, and other opportunities to connect and engage
• Have access to programs that support your well-being, including an on-site and remote Work/Life Center staffed by master’s level social workers and an Employee Assistance Program

Diverse and Inclusive

At arenaflex, we believe that our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. We are committed to diversity and inclusion, and we welcome applicants from all backgrounds.

Equal Opportunity Employer

arenaflex is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law.

How to Apply

To apply for the Customer Alliance Summer Intern position, please visit our Careers page at www.jmp.com. We look forward to hearing from you!

Note

arenaflex and SAS only send emails from verified “jmp.com” and "sas.com" email addresses and never ask for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of arenaflex, please contact us at [email protected] before taking any further action. Apply for this job