Experienced Data Entry Clerk – Alternate Investments Specialist (Remote)
Join arenaflex, a leading innovator in the financial services industry, as a highly skilled Data Entry Clerk – Alternate Investments Specialist. This exciting opportunity is a full-time, remote position available to candidates in the United States. As a key member of our team, you will play a vital role in ensuring the seamless execution of daily reconciliation, trade, and transfer tasks for Alternate Investments.
About arenaflex
arenaflex is a forward-thinking company that is revolutionizing the financial services industry with its cutting-edge technology and innovative approach. Our mission is to provide exceptional customer experiences, drive business growth, and foster a culture of excellence. We are committed to empowering our employees to reach their full potential and thrive in a dynamic, inclusive, and supportive work environment.
Job Summary
As a Data Entry Clerk – Alternate Investments Specialist, you will be responsible for processing trade deal purchases in customer profiles, identifying and addressing breaks between TD Ameritrade and fund companies or transfer agents. This role also involves processing Corporate Activity Activities, settling/reconciling transactions, and processing/reconciling returns activity. You will work closely with Retail and Institutional Service Teams, using email, phone, Slack, Overview, and Salesforce to ensure seamless communication and collaboration.
Key Responsibilities
* Process trade deal purchases in customer profiles and identify/address breaks between TD Ameritrade and fund companies or transfer agents
- Process Corporate Activity Activities, settle/reconcile transactions, and process/reconcile returns activity
- Analyze complex/escalated issues and perform testing/validation of new innovation enhancements and provider modifications
- Complete projects in Trading, Dividends, Transfers, Reconciliation, and Corporate Actions that directly impact the Client/Advisor profile
- Engage with Retail and Institutional Service Teams using email, phone, Slack, Overview, and Salesforce
- Collaborate with fund companies, transfer agents, opposite agencies, and other external business partners to ensure seamless execution of daily reconciliation, trade, and transfer tasks
Duties Analysis
* Review subscription deals or transfer requests
- Identify and address Client/Advisor account exceptions
- Ensure regulatory compliance (e.g., 2340 and 15C3-3)
- Reconcile Business, Dividend, and Transactions Breaks
- Resolve issues across BOS and Fund Companies
- Review and analyze correct tax coding and corrections of income tax coding
- Troubleshoot internal/external system improvements or concerns
- Identify root cause of breaks between TDA, the Fund, etc.
- Provide method or innovation service alternatives to Management
- Remediate transfer issues with the Fund or Opposite Firm
- Provide follow-up on Substitute Expenditure moves to expedite the customer demand or remediate not neat issues
- Promptly and accurately finalize client investing and dividend demands
Essential Qualifications
* High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred
- 1-2 years of experience in data entry, customer service, or a related field
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Proficiency in Microsoft Office and Salesforce
- Strong attention to detail and accuracy
Preferred Qualifications
* Experience in the financial services industry, particularly in Alternate Investments
- Knowledge of regulatory requirements (e.g., 2340 and 15C3-3)
- Experience with data entry software and systems
- Strong organizational and time management skills
- Ability to work independently and as part of a team
Skills and Competencies
* Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Proficiency in Microsoft Office and Salesforce
- Strong attention to detail and accuracy
- Ability to learn and adapt to new systems and processes
- Strong organizational and time management skills
Career Growth Opportunities and Learning Benefits
* arenaflex offers a comprehensive training program to ensure your success in this role
- Opportunities for career growth and advancement within the company
- Access to ongoing training and development programs to enhance your skills and knowledge
- Collaborative and supportive work environment that fosters open communication and teamwork
Work Environment and Company Culture
* arenaflex is a remote-friendly company that offers a flexible and autonomous work environment
- Collaborative and supportive work environment that fosters open communication and teamwork
- Opportunities for socialization and connection with colleagues through virtual events and activities
- arenaflex is an equal opportunity employer that values diversity, equity, and inclusion
Compensation, Perks, and Benefits
* Competitive salary and benefits package
- Opportunities for bonuses and incentives
- Comprehensive training program to ensure your success in this role
- Access to ongoing training and development programs to enhance your skills and knowledge
- Flexible and autonomous work environment
- Collaborative and supportive work environment that fosters open communication and teamwork
How to Apply
If you are a motivated and detail-oriented individual with a passion for data entry and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. arenaflex is an equal opportunity employer that values diversity, equity, and inclusion. We look forward to hearing from you! Apply for this job