Experienced Data Entry Representative – Billing Operations Support

At arenaflex, we're committed to delivering care, aided by technology to help millions of people live healthier lives. As a global organization, we're driven by a passion for innovation and a dedication to making a meaningful impact on the communities we serve. Our team is guided by a culture of diversity and inclusion, where talented individuals come together to advance health equity on a global scale. If you're looking for a chance to join a dynamic team and make a difference in the lives of others, we invite you to explore this exciting opportunity as an Experienced Data Entry Representative – Billing Operations Support.

About arenaflex

arenaflex is a global organization that delivers care, aided by technology to help millions of people live healthier lives. Our work is guided by a mission to connect people with the care, pharmacy benefits, data, and resources they need to feel their best. We're committed to advancing health equity on a global scale, and we believe that everyone deserves the opportunity to live their healthiest life. Our culture is built on diversity and inclusion, and we're dedicated to creating a healthier atmosphere for our employees, our customers, and the communities we serve.

Join Our Team

At arenaflex, we're not just looking for employees – we're looking for team members who share our passion for making a difference in the lives of others. We're a dynamic organization that's constantly innovating and pushing the boundaries of what's possible. Our team is equipped with the best tools and resources, the most thorough training and learning opportunities, and a mission that can inspire you every day. If you're looking for a chance to join a team that's making a real difference in the world, we invite you to explore this exciting opportunity.

Job Summary

We're seeking an Experienced Data Entry Representative – Billing Operations Support to join our team in San Juan, PR. As a key member of our team, you'll be responsible for supporting our Quest Diagnostics operations through Billing Data Entry, Billing Data Acquisition, Manual Mail Returns, and/or Third-Party Denials processes. This is a unique opportunity to join a dynamic team and make a meaningful impact on the lives of others.

Primary Responsibilities

As an Experienced Data Entry Representative – Billing Operations Support, you'll be responsible for the following key tasks:

• Data entry of billing mnemonics and all required billing information that appears on imaged requisitions (such as US postal address, medical codes, insurance carrier details, etc.)
• Follow procedural guidelines to enter information in the systems and answer patient inquiries
• Navigate multiple computer applications (MS Word, MS Excel, Online applications, Mainframe applications)
• May be required to conduct basic research in computer applications to perform data entry (address, billing codes, reject codes, etc.)
• Data entry utilizing templates for letters and other correspondences
• Data Entry/Transfer/Enter received data from Quest Diagnostics in required applications to start the billing cycle
• Research mail returns and update invoices with current information in the appropriate billing system and note the patient bills with actions taken
• Research denied bills due to patient not being covered on the date of service, errors with the patient's information or with the insurance information provided in the claim/bill and resolve for re-billing

English Proficiency & Data Entry Proficiency Assessment

ENGLISH PROFICIENCY & DATA ENTRY PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION

Required Qualifications

To be considered for this exciting opportunity, you'll need to meet the following requirements:

• 1 year of data entry experience
• Customer service experience
• Professional proficiency in both English and Spanish
• Proficiency with computer, Windows PC, and web applications, including ability to navigate and learn new and complex computer system applications
• Ability to work 40 hours/week during standard business operating hours Monday – Friday from 7:00am – 4:30pm (It may be necessary, given the business need, to work occasional overtime on weekends and holidays)

Preferred Qualifications

While not required, the following qualifications are highly desirable:

• Medical billing experience
• Proven knowledge of medical or health insurance terminology
• Proven solid Microsoft Excel skills

Why Join arenaflex?

At arenaflex, we're committed to creating a healthier atmosphere for our employees, our customers, and the communities we serve. We believe that diversity creates a healthier atmosphere, and we're an Equal Employment Opportunity/Affirmative Action employer. We're dedicated to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Benefits and Perks

As an arenaflex employee, you'll enjoy a range of benefits and perks, including:

• Comprehensive benefits package
• Career development opportunities
• Recognition and rewards for performance
• Flexible work arrangements
• Access to the latest technology and tools
• Collaborative and dynamic work environment

How to Apply

If you're ready to join a dynamic team and make a meaningful impact on the lives of others, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

Equal Employment Opportunity

arenaflex is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Drug-Free Workplace

arenaflex is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Apply Job! Apply for this job