Experienced Customer Service Representative – Office Operations and Support
At arenaflex, we're on a mission to deliver exceptional customer experiences and provide top-notch services to our valued clients. As a Customer Service Representative, you'll play a vital role in ensuring the smooth operation of our daily admin assistant tasks, working closely with our team to achieve our goals. If you're a hard-working professional with a passion for delivering outstanding results, we want to hear from you!
About arenaflex
arenaflex is a trusted provider of residential plumbing services, septic services, and portable sanitation, serving the Tulsa and Grand Lake areas for over 15 years. Our commitment to reliability, efficiency, and customer satisfaction has earned us a reputation as a leader in our industry. We're proud to offer a dynamic work environment that fosters growth, learning, and collaboration.
Responsibilities
As a Customer Service Representative, you'll be responsible for:
* Organizing office operations and assisting associates in optimizing procedures to ensure seamless day-to-day activities
* Sorting and distributing communications in a timely manner, ensuring that all stakeholders receive accurate and timely information
* Creating and updating records, maintaining the accuracy and validity of information to support our business needs
* Scheduling and planning meetings and appointments, ensuring that our team is well-prepared and on track to meet our goals
* Monitoring the level of supplies and handling shortages to prevent disruptions to our operations
* Resolving office-related malfunctions and responding to requests or issues in a timely and professional manner
* Coordinating with other departments to ensure compliance with established policies and procedures
* Maintaining trusting relationships with suppliers, customers, and colleagues, fostering a positive and collaborative work environment
* Performing receptionist duties when needed, providing exceptional customer service and support to our clients
Preferred Skills
To succeed in this role, you'll need:
* Proven experience as a back-office assistant, office assistant, or in another relevant administrative role, with a strong understanding of office management procedures
* Knowledge of computer systems, including "back-office" software and applications
* Working knowledge of office equipment, including printers, copiers, and other machinery
* Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines
* Analytical abilities and aptitude in problem-solving, with a focus on finding creative solutions to complex challenges
* Excellent written and verbal communication skills, with the ability to communicate effectively with colleagues, customers, and suppliers
* Proficiency in MS Office, including Word, Excel, and Outlook
* Knowledge of QuickBooks and Excel, with experience in data entry and financial management
Why Join Our Team?
At arenaflex, we offer a comprehensive benefits package that includes:
* Paid Time Off, including paid birthday and holiday pay, to ensure that you have time to relax and recharge
* Flexible family scheduling, allowing you to balance your work and personal life
* Continuing education and opportunities for growth, to help you develop new skills and advance your career
* Company-provided uniforms, including an annual boot allowance, to ensure that you're equipped to perform your job duties
* Company-provided take-home vehicle, to make it easier for you to get to work and run errands
* Costco Membership, to provide you with access to discounted products and services
* Company phone, to ensure that you're always connected and available to our clients
* Chiropractic care (4 annual visits), to help you maintain your physical and mental well-being
Work Environment and Company Culture
At arenaflex, we're committed to creating a positive and inclusive work environment that fosters collaboration, creativity, and growth. Our team is passionate about delivering exceptional customer experiences, and we're always looking for ways to improve and innovate. If you're a team player who is passionate about making a difference, we want to hear from you!
How to Apply
If you're a motivated and experienced Customer Service Representative looking for a new challenge, please submit your application to arenaflex today. We can't wait to hear from you and learn more about your qualifications and experience.
Apply Now
Click the link below to submit your application and join our team at arenaflex.
Apply Job!About arenaflex
arenaflex is a trusted provider of residential plumbing services, septic services, and portable sanitation, serving the Tulsa and Grand Lake areas for over 15 years.
Why Join Our Team?
At arenaflex, we offer a comprehensive benefits package that includes paid time off, flexible family scheduling, continuing education opportunities, and more.
Responsibilities
- Organize office operations and assist associates in optimizing procedures
- Sort and distribute communications in a timely manner
- Create and update records, maintaining accuracy and validity of information
- Schedule and plan meetings and appointments
- Monitor level of supplies and handle shortages
- Resolve office-related malfunctions and respond to requests or issues
- Coordinate with other departments to ensure compliance with established policies
- Maintain trusting relationships with suppliers, customers, and colleagues
- Perform receptionist duties when needed
Preferred Skills
- Proven experience as a back-office assistant, office assistant, or in another relevant administrative role
- Knowledge of computer systems, including "back-office" software and applications
- Working knowledge of office equipment, including printers, copiers, and other machinery
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Excellent written and verbal communication skills
- Proficiency in MS Office, including Word, Excel, and Outlook
- Knowledge of QuickBooks and Excel, with experience in data entry and financial management
Benefits
- Paid Time Off, including paid birthday and holiday pay
- Flexible family scheduling
- Continuing education and opportunities for growth
- Company-provided uniforms, including an annual boot allowance
- Company-provided take-home vehicle
- Costco Membership
- Company phone
- Chiropractic care (4 annual visits)