Seasonal Customer Service Representative – Join blithequark's Holiday Team and Make a Difference in People's Lives
Are you looking for a seasonal opportunity to earn extra cash and make a positive impact on people's lives? Do you have excellent customer service skills and a passion for helping others? Look no further than blithequark, a global leader in customer service and experience. We're seeking highly motivated and enthusiastic Seasonal Customer Service Representatives to join our team and help make a difference in people's lives.
About blithequark
At blithequark, we're more than just a company – we're a community of like-minded individuals who share a common goal: to make lives better, one interaction at a time. With tens of thousands of employees in hundreds of locations around the globe, we're a global leader in customer service and experience. Our mission is simple: to create insanely great customer experiences that leave a lasting impression. And we're not just talking about our customers – we're also committed to giving back to our employees, their families, and the communities that support us.
Our Seasonal Customer Service Representative Role
As a Seasonal Customer Service Representative with blithequark, you'll play a critical role in delivering exceptional customer experiences to our clients. You'll be responsible for performing routine customer service phone support, working closely with our clients to understand their needs and provide solutions that meet their expectations. This is a seasonal opportunity, and we're looking for individuals who are available to work a set schedule during the holiday season.
Key Responsibilities:
* Perform routine customer service phone support to client-specific needs
- Work closely with clients to understand their needs and provide solutions that meet their expectations
- Utilize phone and computer systems to resolve customer inquiries and issues
- Provide exceptional customer service, responding to customer concerns and resolving issues in a timely and professional manner
- Collaborate with team members to achieve customer satisfaction and quality targets
- Participate in ongoing training and development to improve customer service skills and knowledge
Requirements:
* High School Diploma or GED required; graduation from a college with an Associate's degree preferred
- Customer service experience, preferably in a call center environment
- Familiarity with Microsoft Windows, Word, and Excel applications
- May require client-specific bilingual language requirements, as necessary
- Knowledge of product/procedures
- Ability to use phone and computer systems
- Customer service skills
- Strong interpersonal skills
- Excellent oral and written communication skills
- Strong listening/comprehension skills
- Ability to stay composed and objective
- Patience/empathetic
- Mental Acuity
- Conversational
- Confident/Assertive
- Demonstrate a positive attitude
Work Environment:
* Constant work performed in a climate-controlled, call-center environment
- Constant usage of phone and computer systems
- Sedentary work
Physical Demands:
* Constant sedentary work
Location:
We are only considering candidates and hiring for this position in the following states:
- Alabama
- Arkansas
- Florida
- Georgia
- Idaho
- Iowa
- Kansas
- Louisiana
- Mississippi
- Missouri
- Nebraska
- New Jersey
- North Carolina
- Oklahoma
- Tennessee
- Texas
- Utah
- West Virginia
Why Join blithequark?
* Competitive hourly rate of $18/hour
- Opportunity to work for a global leader in customer service and experience
- Collaborative and supportive team environment
- Ongoing training and development opportunities
- Flexible scheduling to accommodate your needs
- Access to our employee benefits program, including health insurance, paid time off, and more
How to Apply:
If you're a motivated and enthusiastic individual with a passion for customer service, we want to hear from you! Apply now to join our Seasonal Customer Service Representative team and make a difference in people's lives. Apply Now! Apply for this job