Experienced HR Shared Services Representative – Workday HCM and Talent Management
At arenaflex, we're revolutionizing the way people consume entertainment and connect with each other. With over 236 million paid memberships in over 234 countries, we're the world's leading streaming leisure provider. Our mission is to entertain, inform, and inspire our members, and we're looking for talented individuals to join our team. As an HR Shared Services Representative at arenaflex, you'll be a key member of our HR Shared Services team, working closely with our local and global skills groups to provide timely and effective support to our employees. You'll be the primary point of contact for all HR inquiries, from initial requests to fulfillment, and will be responsible for ensuring the accuracy of employee data through the control of employee structures and processes.
About arenaflex
arenaflex is a dynamic and innovative company that's changing the way people watch TV, movies, and documentaries. We're a global company with a diverse and inclusive culture, and we're committed to providing our employees with a supportive and collaborative work environment. Our employees are our greatest asset, and we're looking for talented individuals who share our values and are passionate about delivering exceptional customer service.
Key Responsibilities
As an HR Shared Services Representative at arenaflex, you'll be responsible for:
- Ensuring the accuracy of employee data through the control of employee structures and processes
- Assisting with applications that impact all employees, ensuring they run smoothly and efficiently
- Researching new tools and strategies to simplify, optimize, and automate work throughout our Talent organization
- Creating, writing, and maintaining our HR knowledge base for employees
- Assisting with analyzing, implementing, and operationalizing new employee services (from pre-employment to offboarding)
- Performing system and testing audits to ensure data accuracy, integrity, and functionality; analyzing and recording results and discrepancies
Required Qualifications
To be successful in this role, you'll need:
- Demonstrated experience with the Workday HCM tool
- Demonstrated experience in Mass Uploads (EIB)
- Strong project management, communication, and customer service skills
- Strong analytical skills, including intermediate to advanced skills in Excel
- Strong interest in technology and the ability to provide results in a fast-paced, high-growth environment
- Ability to problem-solve using rigorous logic and strategies to resolve complex problems
- A degree in HR, Business, IT, or a related field is preferred but not required
- Experience in Workday Data Analyst, HR, or as a HR Generalist is a plus
- Experience with Zendesk ticketing system is a plus
Essential Skills and Competencies
To succeed in this role, you'll need:
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, dynamic environment
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
- Ability to prioritize tasks and manage multiple projects simultaneously
- Strong customer service skills and a customer-centric mindset
Career Growth Opportunities and Learning Benefits
At arenaflex, we're committed to providing our employees with opportunities for growth and development. As an HR Shared Services Representative, you'll have the opportunity to:
- Develop your skills and expertise in Workday HCM and Talent Management
- Work with a talented team of HR professionals who are passionate about delivering exceptional customer service
- Participate in training and development programs to enhance your skills and knowledge
- Collaborate with local and global skills groups to share best practices and ideas
- Contribute to the development of our HR knowledge base and other HR initiatives
Work Environment and Company Culture
arenaflex is a dynamic and innovative company that's changing the way people watch TV, movies, and documentaries. Our work environment is collaborative and supportive, with a focus on delivering exceptional customer service. We're committed to providing our employees with a supportive and inclusive culture, and we're looking for talented individuals who share our values and are passionate about delivering exceptional results.
Compensation, Perks, and Benefits
arenaflex offers a competitive compensation package, including:
- Salary: $ [insert salary]
- Benefits: [insert benefits]
- Perks: [insert perks]
- Paid time off: [insert paid time off]
- Opportunities for career growth and development
How to Apply
If you're a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you!
Equal Employment Opportunity
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to providing a supportive and inclusive work environment, and we're looking for talented individuals who share our values and are passionate about delivering exceptional results.
Note
arenaflex is a dynamic and innovative company that's changing the way people watch TV, movies, and documentaries. Our work environment is collaborative and supportive, with a focus on delivering exceptional customer service. We're committed to providing our employees with a supportive and inclusive culture, and we're looking for talented individuals who share our values and are passionate about delivering exceptional results. Apply for this job