Experienced Remote Part-Time Administrative Assistant – Private Mental Health Practice Support

About Us

The Dialectical Behavior Therapy (DBT) Center of Arizona is a rapidly growing private mental health practice located in Paradise Valley and Tempe, Arizona. Our team is dedicated to providing the highest quality client care by placing the needs of our patients first. We specialize in evidence-based therapies, including DBT, CBT, Trauma Focused-CBT, Parent Child Interaction Therapy, and Incredible Years. Our practice offers a unique blend of flexibility and support, allowing our clinicians to focus on what matters most – delivering exceptional patient care.

Job Summary

We are seeking an experienced and highly skilled Remote Part-Time Administrative Assistant to join our team. As an ambassador of our practice, you will serve as a liaison to clients, internal and external referring physicians, psychologists, psychiatrists, and others. Your primary responsibilities will include providing superior customer service, managing communication, scheduling meetings, and supporting our onsite management team on HR functions. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply.

Key Responsibilities

• Provide Stellar Customer Service: Respond to client inquiries via telephone and email, and accommodate referral requests in a professional and courteous manner.
• Support Office Staff and Executives: Assist with general operational tasks, including calendar and schedule maintenance, billing, and electronic database management.
• Manage Communication: Coordinate the flow of information in and out of the office, ensuring seamless communication with clients, staff, and external partners.
• Schedule Meetings and Events: Plan and coordinate meetings, presentations, and other office-related events, ensuring timely and efficient execution.
• Answer Phones and Emails: Respond to incoming calls and emails in a professional and courteous manner, providing accurate and timely information to clients and stakeholders.
• Support HR Functions: Collaborate with the onsite management team to ensure effective HR processes, including recruitment, onboarding, and employee development.

Essential Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

• High School Diploma or G.E.D. Equivalent: A minimum of a high school diploma or equivalent is required.
• Administrative Experience: A minimum of two years of secretarial, back office/front office experience in a physician's/psychologist/psychiatrist office or customer service role is required.
• Excellent Interpersonal Skills: Outstanding interpersonal skills with a commitment to customer service are essential.
• Healthcare Experience: Healthcare experience, particularly in a mental health setting, is preferred.
• Medical Terminology: Completion of a medical terminology course, particularly in psychology terminology, is preferred.
• Computer Skills: Advanced proficiency in Microsoft Word and Excel is required, as well as strong computer experience.
• Organizational and Analytical Skills: Excellent organizational, analytical, and problem-solving skills are essential.
• Motivation and Independence: Highly motivated and able to work independently, prioritizing workload and managing multiple tasks.

Preferred Qualifications

In addition to the essential qualifications, the following preferred qualifications would be beneficial:

• BA/BS Degree: A bachelor's degree in a related field, such as business administration or healthcare management.
• Experience with Electronic Health Records (EHRs): Familiarity with EHR systems and experience with data entry and management.
• Knowledge of HIPAA and Confidentiality: Understanding of HIPAA regulations and the importance of confidentiality in a healthcare setting.

What We Offer

We are committed to providing a positive and supportive work environment, with opportunities for growth and development. As a member of our team, you can expect:

• Competitive Compensation: A competitive salary that reflects your skills and experience.
• Flexible Schedule: A flexible schedule that allows you to balance work and personal responsibilities.
• Professional Development: Opportunities for training, consultation, and professional development to enhance your skills and knowledge.
• Collaborative Team Environment: A collaborative and supportive team environment that encourages open communication and teamwork.
• Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the team.

How to Apply

If you are a motivated and organized individual with excellent communication skills, we encourage you to apply. Please submit your application, including your resume and a cover letter, through our website at dbtarizona.com. We look forward to hearing from you!