Experienced Manager of Strategic Relationship Management – Government Vertical Account Growth and Client Engagement

Are you a seasoned professional with a passion for building and maintaining strategic relationships with key clients? Do you have a proven track record of driving growth and profitability in a fast-paced, dynamic environment? If so, we invite you to join our team as an Experienced Manager of Strategic Relationship Management, where you will play a critical role in driving the success of our Government Vertical account portfolio.

About Us

At Amex GBT, we are a global leader in business travel and expense management solutions. Our mission is to help our clients achieve success by providing innovative, customer-centric solutions that meet their evolving needs. We are a company that values diversity, equity, and inclusion, and we strive to create a workplace culture that is inclusive, collaborative, and supportive of our employees' growth and development.

Job Summary

As an Experienced Manager of Strategic Relationship Management, you will be responsible for leading the retention, growth, and profitability of a Government Vertical account portfolio in our SME Enterprise Client Management Team. This role requires a strong and diverse skillset, including exceptional relationship management, consultative sales, and business planning skills. You will be responsible for developing and executing innovative account management strategies that drive growth and profitability, while also building and maintaining strong relationships with key clients.

Key Responsibilities

* Develop and execute innovative account management strategies that drive growth and profitability

• Build and maintain strong relationships with key clients, including C-Level executives
• Conduct business planning, quarterly and annual reviews, and business negotiations on rebids for strategic accounts
• Develop and deliver client innovation forums, including agenda ideas and content, guest speakers, panelists, and facilitators
• Analyze market trends, key business drivers, and client financials to identify opportunities for growth and profitability
• Develop and implement solutions that meet the evolving needs of our clients
• Collaborate with cross-functional teams to develop and execute business plans and strategies
• Provide exceptional customer service and support to our clients

Essential Qualifications

* 3-5 years of experience in account management, sales, consulting, or procurement, with a focus on the Government Vertical

• Proven success in consultative selling and increasing client revenue and profitability
• Strong financial skills and analytical attitude, with the ability to understand key drivers of profitability
• Excellent communication and presentation skills, with the ability to present to different audiences in a clear and persuasive manner
• Ability to travel 10-15% of the time
• Previous experience with clients in the Government Vertical and travel management preferred
• Ability to apply and pass the FBI Clearance process

Preferred Qualifications

* Master's degree in Business Administration, Marketing, or a related field

• Experience with online platforms and Microsoft Office applications (PowerPoint and Excel)
• Strong business insight and ability to communicate the Amex GBT value proposition up to and including the C Suite
• Experience with clients in the Government Vertical and travel management

Skills and Competencies

* Strong relationship management and consultative sales skills

• Excellent communication and presentation skills
• Strong analytical and problem-solving skills
• Ability to think creatively and develop innovative solutions
• Strong business planning and execution skills
• Ability to work in a fast-paced, dynamic environment
• Strong financial skills and analytical attitude
• Ability to travel 10-15% of the time

Career Growth Opportunities and Learning Benefits

At Amex GBT, we are committed to providing our employees with opportunities for growth and development. As an Experienced Manager of Strategic Relationship Management, you will have access to a range of training and development programs, including:

• Global tuition assistance
• Access to over 20,000 courses on our learning platform
• Leadership courses and new job openings available to internal candidates first
• Mentorship and coaching programs
• Opportunities for advancement and career growth

Work Environment and Company Culture

At Amex GBT, we value diversity, equity, and inclusion, and we strive to create a workplace culture that is inclusive, collaborative, and supportive of our employees' growth and development. Our company culture is built on the following values:

• Customer-centricity
• Innovation
• Collaboration
• Diversity, equity, and inclusion
• Excellence

Compensation, Perks, and Benefits

As an Experienced Manager of Strategic Relationship Management, you will be eligible for a competitive salary, as well as a range of benefits and perks, including:

• Flexible benefits tailored to each country and start the day you do
• Travel perks, including deals on flights, hotels, cruises, and car rentals
• Comprehensive US benefits programs, including health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more
• Opportunities for advancement and career growth
• A range of training and development programs, including global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first

How to Apply

If you are a motivated and experienced professional with a passion for building and maintaining strategic relationships with key clients, we invite you to apply for the Experienced Manager of Strategic Relationship Management position. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!

Equal Employment Opportunity

Amex GBT is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace culture that is inclusive, collaborative, and supportive of our employees' growth and development. All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Reasonable Accommodation

Amex GBT is committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. Apply for this job