Experienced Remote Automotive Customer Service Representative – Delivering Exceptional Experiences for Global Clients

At blithequark, we're on a mission to revolutionize the customer service landscape by providing unparalleled support to our clients and their customers. As a key member of our team, you'll have the opportunity to make a real impact by delivering exceptional experiences that exceed our clients' expectations. If you're a customer service enthusiast with a passion for innovation and a drive to succeed, we want to hear from you!

About blithequark

blithequark is a global, digital business services company that's dedicated to helping the world's best brands streamline their business in meaningful and sustainable ways. With over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. We're committed to creating a workplace that's conducive to happiness and a healthy work-life balance, where everyone feels welcome and valued.

Benefits of Working with blithequark

At blithequark, we believe that our employees are our greatest asset. That's why we offer a range of benefits that will help you grow and thrive in your career. Some of the benefits you can expect include:

• Paid Training to help you develop your skills and knowledge
• Competitive Wages that reflect your value to our team
• Full Benefits, including Medical, Dental, Vision, 401k, and more
• Paid Time Off to relax and recharge
• Employee wellness and engagement programs to support your physical and mental well-being

Teleperformance and You

At blithequark, we're committed to making people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and we're inspired to deliver only the best in all that we do. As a Customer Service Representative, you'll be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. You'll work in a collaborative and engaging environment, interacting with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you'll discover your potential can take you anywhere you want to go.

Did You Know?

Our Chief Client Officer started her career at blithequark as an agent and advanced to the pinnacle of the company. At blithequark, the sky is the limit! We're committed to helping our employees grow and develop their careers, and we're proud of the many success stories that have emerged from our team.

Responsibilities

As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Some of your key responsibilities will include:

• Connecting with customers via phone, email, chat, and/or social media to resolve their questions or concerns
• Calmly attempting to resolve and de-escalate any issues
• Escalating interactions when necessary and appropriate
• Responding to requests for assistance and/or possible processing payments
• Tracking all call-related information for auditing and reporting purposes
• Providing feedback on call issues
• Upselling if required

Qualifications

We're looking for fearless people who are inspired to deliver only the best in all that they do. Some of the qualifications we're looking for include:

• Ability to work remotely in a virtual team environment
• 6 months of customer service experience preferred
• Over 18 years of age
• Ability to type 25 wpm
• High School Graduate or GED
• Comfort with desktop computer systems
• Proven oral and written communication skills
• Logical problem-solving skills
• Ability to navigate Windows operating systems
• Organization and work prioritization skills

Work from Home Requirements

To ensure that you have a seamless and productive work experience, we require the following:

• Internet Connection Requirements:

+ Minimum subscribed download rate equal to or exceeds 25.0 Mbps + Minimum subscribed upload rate equal to or exceeds 10.0 Mbps + ISP must have no packet loss and ping under 50ms + Proof of internet speed required

• Clean and quiet workspace

Be Part of Our blithequark Family

At blithequark, we're committed to creating a workplace that's conducive to happiness and a healthy work-life balance. We believe that when employees are happy and healthy, they're more productive, creative, and engaged. We're committed to providing a workplace that's inclusive and diverse, where everyone feels welcome and valued.

Equal Opportunity Employer

blithequark is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace.

Employment Type

This is a full-time position, offering a competitive salary and benefits package.

How to Apply

If you're a customer service enthusiast with a passion for innovation and a drive to succeed, we want to hear from you! Apply now to join our team and start delivering exceptional experiences for our global clients. Apply Now! Apply for this job