Lead Product / UX Designer – Driving Innovation and Excellence in User Experience at Salesforce

About Salesforce and the Role

Welcome to Salesforce, the Customer Company, where we inspire the future of business with AI, Data, and CRM. We're a global leader in customer relationship management (CRM) and a pioneer in cloud computing, artificial intelligence, and data analytics. Our mission is to improve the state of the world by empowering businesses to connect with customers in a whole new way. We're looking for a talented Lead Product / UX Designer to join our team and drive the creation of intuitive and delightful user experiences for our suite of products.

Position at a Glance

• Position: Lead Product / UX Designer
• Compensation: Competitive salary and benefits package
• Company: Salesforce
• Start Date: Immediate openings available
• Location: Remote

Job Summary

As a Lead Product / UX Designer at Salesforce, you will play a crucial role in shaping the user interface and overall user experience of our products. You will collaborate with cross-functional teams, including product managers, engineers, and fellow designers, to create user-centered designs that enhance customer satisfaction and increase product adoption. Your primary responsibility will be to understand user needs, conduct user research, and translate insights into innovative design solutions that align with Salesforce's design principles and business objectives.

Key Responsibilities

• Conduct user research to understand user needs and preferences, and translate insights into design solutions
• Collaborate with product managers, engineers, and fellow designers to shape the user interface and overall user experience
• Create wireframes, prototypes, and high-fidelity designs that adhere to Salesforce's design principles and style guide
• Develop and maintain design systems, guidelines, and standards to ensure consistency across products
• Communicate design ideas and solutions to stakeholders through documentation, reviews, and presentations
• Work closely with engineers and quality experts to deliver polished final products
• Mentor new design staff and promote best practices in UX design
• Advocate for accessibility and inclusive design practices

Requirements and Qualifications

Essential Qualifications

• Bachelor's or Master's degree in Human-Computer Interaction (HCI), Interaction Design, User Experience Design, or a related field
• Proven experience as a UX designer, with a strong portfolio showcasing your design work for web and/or mobile applications, ideally within enterprise software or SaaS products
• Deep understanding of user-centered design methods and standard processes
• Demonstrated desire to continually improve on processes
• Ability to thrive in a fast-paced, collaborative, agile environment while producing great design work on tight deadlines

Preferred Qualifications

• 10+ years of experience as a UX designer, with experience leading design teams
• Expert knowledge of current design tools such as Figma and ability to quickly learn new tools as they emerge
• Experience developing software that is global in reach, universal in design, and designed for users of multiple languages and abilities
• Experience designing and thinking in design systems, not just single-purpose apps

Skills and Competencies

• Strong communication and active listening skills, with an ability to build and develop close, trusting relationships
• Ability to distil and reframe problems, then define a framework for resolution, generating clear, elegant solutions for complex challenges
• Systems thinking; ability to step back and see a project's larger ecosystem, with a focus on solutions that improve not just one feature but the entire user flow
• Demonstrated behaviors, attitudes, actions, and judgments that inspire employees to follow and other leaders to trust
• Internal compass that points toward ethics and equality, and the conviction to speak up when we veer off course

Career Growth Opportunities and Learning Benefits

At Salesforce, we empower you to be a Trailblazer, driving your performance and career growth, charting new paths, and improving the state of the world. We offer:

• Opportunities for career growth and professional development
• Training and mentorship programs
• Access to cutting-edge technologies and tools
• Inclusive and diverse work environment

Work Environment and Company Culture

Our company culture is built on our core values of trust, customer success, innovation, and equality. We strive to create a work environment that is inclusive, diverse, and supportive of all employees. We offer:

• Flexible work arrangements, including remote work options
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Recognition and rewards for outstanding performance

Compensation, Perks, and Benefits

We offer a competitive salary and benefits package, including:

• Competitive salary
• Comprehensive health insurance
• Retirement savings plan
• Paid time off and holidays
• Opportunities for professional growth and development

Conclusion

If you're passionate about creating intuitive and delightful user experiences, and want to join a company that is driving innovation and excellence in the industry, we encourage you to apply for this exciting opportunity. As a Lead Product / UX Designer at Salesforce, you will have the chance to work on cutting-edge projects, collaborate with talented professionals, and drive the creation of user-centered designs that enhance customer satisfaction and increase product adoption.

Apply now and let's discuss how you can become a vital part of our success story.