Experienced Sales Associate - Store Operations Specialist - The UPS Store Round Rock, TX

Are you a motivated and customer-focused individual looking to join a dynamic team in a fast-paced retail environment? Do you have a passion for delivering exceptional customer experiences and a drive to grow your career in sales and operations? If so, we invite you to apply for the Sales Associate - Store Operations Specialist role at The UPS Store in Round Rock, TX.

About The UPS Store

As a leading provider of shipping, printing, and business services, The UPS Store is a trusted brand with a reputation for excellence. Our team of dedicated professionals is committed to delivering exceptional customer experiences and providing innovative solutions to meet the evolving needs of our customers. With a strong focus on community involvement and social responsibility, we strive to make a positive impact in the neighborhoods we serve.

Job Summary

We are seeking a highly skilled and enthusiastic Sales Associate - Store Operations Specialist to join our team in Round Rock, TX. As a key member of our store operations team, you will be responsible for delivering exceptional customer experiences, processing packages and mail, managing store operations, and driving sales growth through upselling and cross-selling. If you have a passion for sales, customer service, and operations, and are looking for a challenging and rewarding role, we encourage you to apply.

Key Responsibilities

* Receiving and processing packages for domestic and international shipping

• Sorting and processing postal mail for mailbox customers
• Printing and copying for quick prints and large print jobs
• Managing a fast-paced environment with a sense of urgency and attention to detail
• Working with a team to achieve sales and customer service goals
• Exhibiting confidence in best practices related to the industry
• Continuously eager to grow, learn, and train in areas such as:

+ Expertly packing and shipping items + Producing quality print products + Educating customers on products and services through upselling and cross-selling + Learning and utilizing technology such as Adobe CS suites, Microsoft Office products, Point of Sale, Counter Manifest System (CMS), and other tools on site

• Greeting customers in a timely manner (5 seconds)
• Creating an atmosphere that is fun and welcoming to customers and teammates

Essential Qualifications

* High school diploma or equivalent required

• 1-2 years of sales and customer service experience in a retail or operations environment
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment with a sense of urgency and attention to detail
• Basic math skills and ability to handle cash and operate a point of sale system
• Ability to lift up to 25 pounds and stand for long periods of time
• Availability to work a variety of shifts, including weekends and holidays

Preferred Qualifications

* Experience in the shipping and printing industry

• Knowledge of Adobe CS suites, Microsoft Office products, and Point of Sale systems
• Previous experience in a leadership or supervisory role
• Bilingual or multilingual skills

Skills and Competencies

* Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment with a sense of urgency and attention to detail
• Basic math skills and ability to handle cash and operate a point of sale system
• Ability to lift up to 25 pounds and stand for long periods of time
• Strong problem-solving and critical thinking skills
• Ability to work independently and as part of a team
• Strong customer service skills and ability to provide exceptional customer experiences

Career Growth Opportunities and Learning Benefits

* Opportunities for advancement to leadership and supervisory roles

• Ongoing training and development in areas such as sales, customer service, and operations
• Access to industry-leading technology and tools
• Collaborative and supportive work environment
• Opportunities for professional growth and development

Work Environment and Company Culture

* Our store is a fast-paced and dynamic environment with a strong focus on customer service and sales growth

• We are a team-oriented and collaborative work environment with a strong sense of camaraderie
• We offer a competitive salary and benefits package, including health insurance, dental insurance, vision insurance, and 401(k) matching
• We are committed to making a positive impact in the neighborhoods we serve through community involvement and social responsibility

Compensation and Benefits

* Competitive salary of $15 per hour

• Benefits package including health insurance, dental insurance, vision insurance, and 401(k) matching
• Paid time off and holidays
• Opportunities for advancement and professional growth
• Collaborative and supportive work environment

How to Apply

If you are a motivated and customer-focused individual with a passion for sales and operations, we encourage you to apply for the Sales Associate - Store Operations Specialist role at The UPS Store in Round Rock, TX. Please submit your application today and join our team of dedicated professionals who are committed to delivering exceptional customer experiences and driving sales growth. Apply for this job