Night Auditor & 3rd Shift Front Desk Agent - Join Our Hospitality Team!
Job Highlights:
- Competitive Compensation: Earn a salary that reflects your worth
- Location: Dover, Delaware - a charming small town with a rich history
- Company: Fairfield Inn & Suites by Marriott - a renowned hospitality brand
- Start Date: Immediate openings available - start your new career today!
- Position: Night Auditor / 3rd Shift Front Desk Agent - a unique opportunity to shine
We're seeking a friendly and outgoing Night Auditor & 3rd Shift Front Desk Agent to join our hospitality team at Fairfield Inn & Suites by Marriott in Dover, Delaware. As the main point of contact for our guests during the night, you'll be responsible for providing exceptional customer service, running end-of-day reports, and balancing cash and credit card transactions. If you're a reliable and punctual individual with a strong drive to deliver excellent customer service, we want to hear from you!
Company Culture and Environment
Career Growth and Development Opportunities
We're committed to the professional growth and development of our employees, providing opportunities for motivated individuals to advance within the organization. Our continuous training and development programs will help you enhance your skills and knowledge, preparing you for future success.
Detailed Benefits and Perks
- Competitive pay based on experience
- Flexible scheduling options to support your work-life balance
- Opportunities for career advancement and professional growth
- Employee discounts and perks
- A supportive team environment that values your contributions
Why Join Our Team?
This role offers a unique opportunity to be part of a team that prioritizes hospitality and customer service. You'll gain valuable experience in hotel operations while working in a friendly environment that values your contributions. If you're passionate about delivering exceptional customer service and are looking for a new challenge, we encourage you to apply today!
Requirements and Qualifications
- Ability to multitask effectively under pressure
- Basic accounting knowledge and experience with spreadsheet programs (e.g., Excel)
- Proficient in using office equipment, including computers, typewriters, and credit card terminals
- Friendly and outgoing personality with professionalism
- Basic computer knowledge in a Windows environment
- Previous experience with front desk hotel systems (e.g., Opera, Springer-Miller) is a plus
Responsibilities
- Acting as the main point of contact for guests during the overnight shift
- Running end-of-day reports and balancing cash and credit card transactions
- Providing exceptional customer service and addressing guest inquiries
- Maintaining a clean and organized front desk area
- Ensuring a smooth operation during night hours, including security checks
Qualifications and Education
- Must be 18 years or older
- Previous cash handling and customer service experience preferred
- Ability to stand and walk for long periods of time
- Ability to work 3rd shift, weekends, and holidays
- High School diploma or equivalent required