Principal Software Engineer, Enterprise Architecture - Shape the Future of Customer Experience

Join our innovative team and make a lasting impact on our customer experience initiatives. As a Principal Software Engineer, Enterprise Architecture, you will play a key role in designing, developing, and overseeing the lifecycle of products that enhance the user experience. This hybrid role offers the flexibility to balance your time between our remote office and home, ensuring a healthy work-life balance. We offer a competitive salary and a clear, simple compensation package for this position.

As a hands-on leader, you will collaborate closely with our product team and stakeholders to drive high-impact technical solutions that directly improve customer-facing operations and enhance the overall customer journey. Your expertise will be pivotal in aligning software design and architecture with customer experience (CX) strategies, ensuring that systems are secure, scalable, and responsive to the dynamic needs of the business.

Your key responsibilities will include:

• Delivering secure, reliable, and scalable software solutions through collaboration with the product team
• Hands-on development with Java to implement high-quality features and functionality
• Troubleshooting and tuning performance issues across the system
• Designing and implementing system architecture to meet functional and non-functional requirements
• Developing CI/CD pipelines and incorporating best practices for automated testing, deployment, and continuous integration
• Providing technical leadership, mentorship, and guidance to junior engineers

To succeed in this role, you should have:

• Expert Java programming skills with a strong focus on performance and scalability
• Hands-on experience with cloud platforms, specifically Google Cloud (GKE, Load Balancers)
• Experience in security practices for software engineering, including vulnerability scanning and remediation
• Proven ability to troubleshoot performance issues, especially with databases and distributed systems
• Familiarity with CI/CD practices, including automated testing and continuous integration

We prefer candidates with:

• 6-8 years of relevant experience in software engineering, including experience as a staff or principal-level engineer
• Experience with end-to-end architecture design and development in Google Cloud Platform (GCP)
• 3+ years of experience in a senior engineering role, interfacing with multiple levels of the software development lifecycle
• Experience leading a team of engineers, driving technical decisions, and mentoring junior engineers

If you're passionate about driving technical innovation and making a tangible difference in customer experience, we encourage you to apply. Submit your application today and join our team of talented engineers.