Specialist, Documents and Information

Are you seeking an exciting opportunity to join a passionate, growing, and dynamic team of professionals who support patients? A Specialist, Documents and Information, is responsible for accessing a Knowtion Health client’s hospital information system to retrieve medical documents and information required for the processing of hospital claims and generating maximum revenue available for Knowtion Health clients. What’s Attractive to the Right Candidate?

• Knowtion Health is a growing firm in a growing industry. Our status as a leader in this industry means that we have the resources to invest in the business and to innovate.
• Our business is intensely competitive and is constantly evolving. We quickly identify new challenges and develop solutions, so you won’t simply be doing what was done last year. Our new employees are frequently pleased and surprised by how quickly we make decisions and adapt to market conditions.
• Knowtion Health culture is inviting and competitive, embracing challenge and celebrating accomplishment; dedicated colleagues striving to provide quality results that have lasting impact.

The Opportunity:

• Uses the Artiva (or FACS) workflow management system to identify tasks for each client and updates Artiva/FACS with information once task is completed
• Based on task information requests generated from Knowtion Health team members, logs in to client hospital system in compliance with HIPAA, to retrieve medical record copies, claim form copies such as UB04s & HCFA’s, Admission and Discharge forms, or any other documents requested as well as gathers information requested in order to pursue maximum revenue recovery
• Per task request, logs into client’s hospital information system and determines whether a rebill has been completed; updates Artiva/FACS task request with findings
• Saves information from client hospital information system into appropriate patient folder in Box in accordance with HIPAA requirements; creates patient folder as needed
• This position requires strict adherence to HIPAA rules and regulations
• Conducts a monthly review of client systems for payment transactions and/or adjustments that have posted on the accounts assigned to Knowtion Health and reports back any discrepancies identified

What you bring:

• A high school diploma or GED is required
• Adherence to HIPAA requirements
• Attention to detail
• Moderate computer proficiency including working knowledge of MS Excel, Word and Outlook
• Ability to learn hospital information systems to enable retrieval of documents and information requested
• Organization and documentation skills to ensure accurate record keeping
• Ability to multitask and prioritize efficiently and accurately

The above statements are intended to provide the general nature and level of work being performed by most people assigned to the position. They are not intended to be an exhaustive list of all responsibilities, duties and requirements. This position is remote and requires a dedicated, distraction-free work space at home. We offer a competitive benefits package including medical, dental, vision, life insurance, short term disability, long term disability, paid holidays, 401k, and a generous PTO policy. Knowtion Health gives priority to applicants located in the following states: AR, AL, AZ, FL, GA, IL, KS, KY, MD, MA, MN, NC, OH, OK, PA, SC, TN, TX, WV, VA Apply tot his job Apply To this Job