Customer Service Representative - State Farm Agent Team Member
Benefits:
- Competitive salary
- Flexible schedule
- Answer customer inquiries and provide policy information.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
- BOD procedures
- Billing and Payments
- Assist customer in claims journey
- Onboard customers
- Policy review
- Scheduling appointments
- Answer Phones
- Provide excellent customer services
- Multiline existing customers
- Adding and making changes to policy accounts
- Strong communication and interpersonal skills.
- Strong knowledge of ECRM and NECHO
- Active insurance license
- Strong organization and implement dation of BOD
- Strong understanding of navigating Underwriting
- Detailed note taking skills
- Separate working room / home office
- Strong knowledge of Billing and Payments
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Strong knowledge of State Farm insurance products
- MUST HAVE STATE FARM EXPERIENCE TO BE CONSIDERED
- We may consider part time employment