DISTRIBUTION CUSTOMER SERVICE REPRESENTATIVE
We are seeking a detail-oriented and customer-focused individual for a contract-to-hire Customer Service & Order Processing Specialist position. In this role, you will serve as the primary point of contact for our customers, ensuring a seamless order experience from start to finish. What We’re Looking For:
- Excellent communication and interpersonal skills
- Experience with ERP systems required
- A customer-first mindset with a proactive approach to problem-solving
Apply today! For more information contact Angela Thompson at 502-212-0223 or [email protected] salary: $20 - $22 per hour shift: First work hours: 8 AM - 5 PM education: High School
Responsibilities
- Manage customer order intake, processing, and data entry.
- Handle customer price adjustments and related correspondence.
- Communicate and follow up with customers on all matters related to their orders.
- Update customer files with changes in addresses, quoted prices, delivery instructions, and other relevant notes.
- Serve as the primary customer liaison for order processing, ERP system data entry, and coordination with operations and sales teams on product availability and shipment status.
- Collaborate with the sales team to support sales activities and enhance customer satisfaction.
- Ensure timely transmission of orders to the shipping department.
- Process customer returns promptly and in line with established procedures.
Skills
- CUSTOMER ORDERS/SALES (2 years of experience is required)
- Customer Relationship Management
- Client Service
- ERP
- Vendor Management
- Data Entry
- Sales Support
- Order Processing (2 years of experience is preferred)
- Administrative Duties
- Microsoft Office (2 years of experience is preferred)
Qualifications
- Years of experience: 2 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected]. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days. Apply Job!