Mgr - Operations Control

Description Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward. Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups. Create what’s next with us. Let’s define tomorrow together. At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day. Key Responsibilities:

• Responsible for preplanning prior to shifts/banks and ensuring readiness for gates, crews, maintenance, WX/ATC, and staffing Monitor flight activities within pod (including pre-arrival, arrival, ground-servicing, and departure activities) for exceptions and process failures with a given area of responsibility and engage with other team members as needed to resolve operational challenges
• Build hub gating plans that meet operational, customer, and employee needs and adapt them as needed
• Maintain detailed situational awareness about any events that may impact gating and parking plans
• Provide consistent, ongoing strategic gate planning communication and operational updates with all departments, service partners and external agencies
• Primary liaison with NOC Dispatch and Ops Managers regarding real time updates to the hub schedule and notable flight-level events
• Work with all partners to ensure accurate flight following (FLIFO) information is maintained
• Responsible for supporting the station safety culture through essential communication and engagement
• Make tactical decisions as needed and advance significant operational challenges to the SOC shift manager
• Responsible for coordinating analysis and communication of field conditions during irregular operations
• Responsible for partnering with local station and Network Planning in developing future flight schedules

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Bachelor's Degree and/or related field experience in an airline operational environment
• Proven track record for significant action backed by strategic planning, continuous improvement, analytical thinking, goal-directed leadership and service-oriented performance
• Able to consistently lead both controlled and uncontrolled environments while making informed strategic and tactical decisions
• 2+ years of airline management experience
• Ability to lead peers utilizing a philosophy about Safety, Caring, Dependability and Efficiency

What will help you propel from the pack (Preferred Qualifications):

• Experience working with operational programs such as Inform Real Time Stands, Unimatic, IOM, and similar programs
• Extensive knowledge of operations, management and logistics
• Experience in schedule design and schedule planning

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation. The base pay range for this role is $75,211.20 to $91,924.80. The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation. Apply Job!