[Remote] Coordinator, Clinical Data Services
Note: The job is a remote job and is open to candidates in USA. McKesson is an impact-driven, Fortune 10 company focused on healthcare accessibility and affordability. The Coordinator, Clinical Data Services will coordinate and support chart abstraction and eCRF/EDC operations across research studies, ensuring accurate study tracking, timely reporting, and compliance with documentation requirements.
Responsibilities
- Coordinate chart abstraction activities from initiation through closeout, including scheduling and assignment support
- Maintain study tracking and updates in the CRM platform
- Produce operational reporting (status updates, meeting minutes, action-item tracking) for chart abstraction projects
- Support study operations: create patient lists, coordinate EHR/read-only access, and generate compliance reports
- Coordinate eCRF development/maintenance and support standardized template development across projects
- Improve and document EDC/eCRF processes that increase efficiency of chart abstraction workflows
- Develop real-time KPI dashboards and metrics reports (chart abstractor performance and workflow quality/QC) to support operational improvement and re-education needs
- Support onboarding of new vendors/employees/sites and manage related system/site access (assignment and deactivation)
- Collaborate with software vendors to support platform readiness (e.g., evaluate platform updates/stack releases; support UAT of templates and study-specific mapping files as applicable)
- Create and disseminate process documentation (including user guides/troubleshooting materials where needed)
- Comply with HIPAA and patient confidentiality requirements in all activities
Skills
- Degree or equivalent and typically requires 2+ years of relevant experience
- 4 year degree in Healthcare or Life Sciences
- Typically requires 2+ years health care experience; preference is for experience in oncology and/or clinical research
- Experience in clinical data management and eCRF software (OpenClinica, RAVE, etc.)
- Excellent organizational, written and communication skills
- A good working knowledge of clinical and scientific terminology used within a biopharmaceutical setting
- Strong planning, organization, and cross-team coordination for multi-study execution
- Working knowledge of clinical data collection and unstructured data nuance
- Ability to produce clear operational documentation and stakeholder-ready reporting
- Adaptability to take on operational support duties as needed
- Advanced knowledge of MS Excel, Word, PowerPoint, and Access
- Experience creating databases and eCRFs, data entry and eCRF data review within a biotech, pharmaceutical or Clinical Research Organization environment a plus
- Comply with HIPAA and patient confidentiality requirements in all activities
Benefits
- Competitive compensation package at McKesson as part of our Total Rewards
- Other compensation, such as an annual bonus or long-term incentive opportunities may be offered
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