[Remote] Sr. Business Systems Analyst - Professional Services (Remote)

Note: The job is a remote job and is open to candidates in USA. CrowdStrike is a global leader in cybersecurity focused on stopping breaches through advanced AI-native platforms. They are seeking a Sr. Business Systems Analyst to align technology solutions with business needs, manage FinancialForce and Salesforce systems, and implement business applications to support Professional Services teams.

Responsibilities

• Partner with business stakeholders to maintain a prioritized strategic roadmap, and coordinate and execute Salesforce.com and Professional Services Automation (PSA) / FinancialForce projects and enhancements
• Provide strong analytical, problem solving, technical, and project management skills to effectively collect requirements, evaluate options, and design and deliver quality solutions
• Own functional tasks and deliverables, including: SOX reporting, process definition, requirements gathering and backlog management, vendor selection, fit/gap analysis, functional design, testing, training, reporting, support, and continuous improvement of business applications
• Create and maintain project, application and architectural design, and process documents
• Work to drive adoption and alignment across the company’s business processes and systems
• Ensure the consistency and quality of data across the company
• Use and recommend best practices while delivering scalable high quality solutions

Skills

• Bachelor's degree (technical degree preferred)
• 7+ years of experience implementing, configuring and administering SaaS business systems for a software company, with at least 3 years of Salesforce and FinancialForce (or related) experience
• Detail-oriented, organized, self-motivated, hard working, and a great team player with excellent interpersonal skills
• Excellent written and verbal communication skills required, including experience meeting with and presenting information to senior leadership
• Proven ability to work creatively and analytically in a problem-solving scenario
• Strong knowledge and understanding of the Salesforce.com platform, eco-system and best-practices
• Salesforce.com certification (Administrator, Advanced Administrator) and FinancialForce/Certinia certifications preferred
• Experience with PSA concepts including resource management, project billing, and revenue recognition preferred
• Passion for creating a frictionless end user experience

Benefits

• Eligibility for bonuses
• Equity grants
• A comprehensive benefits package that includes health insurance
• 401k
• Paid time off
• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

Company Overview