[Remote] Cincom Control IT Business Analyst (US Citizens only)

Note: The job is a remote job and is open to candidates in USA. AppLab Systems, Inc is seeking a Cincom Control Business Analyst to support and enhance enterprise financial and inventory applications. The role involves providing functional support, resolving issues, and ensuring smooth system operations across financial and inventory processes.

Responsibilities

• Provide day-to-day functional support for Cincom Control and Control++ applications
• Investigate and resolve user issues, system anomalies, and interface failures
• Support financial processes including GL updates, cost adjustments, and reconciliations
• Perform data corrections and transaction processing as per business needs
• Monitor and handle daily operations (suspensions, reports, message queues, inventory checks)
• Collaborate with business users to understand issues and provide functional guidance/training
• Manage and resolve tickets from ServiceNow, email, and Teams
• Support integrated systems and ensure data consistency across applications
• Participate in enhancements, testing, and production releases
• Work with IT, database, and vendors for issue resolution, SQL-based fixes, and application maintenance

Skills

• Strong experience with Cincom Control (functional support)
• Good understanding of financial systems (GL, costing, reconciliation)
• Experience supporting integrated enterprise applications and interfaces
• Ability to analyze and resolve data and system issues
• Working knowledge of SQL/Oracle databases
• Experience in application support or AMS environments
• Strong problem-solving and stakeholder communication skills
• Familiarity with incident/ticketing tools (e.g., ServiceNow)
• Ability to work across functional and technical teams

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