Experienced Customer Supply Chain Partner – Driving Strategic Alignment and Seamless Operations at arenaflex
At arenaflex, we're committed to delivering exceptional customer experiences and driving business growth through innovative supply chain solutions. As a key member of our team, the Customer Supply Chain Partner will play a vital role in fostering strong relationships with our retail customers, ensuring seamless end-to-end supply chain operations, and driving strategic alignment.
About arenaflex
arenaflex is a leading player in the FMCG industry, dedicated to providing high-quality products and services to our customers. Our company culture is built on a foundation of collaboration, innovation, and customer-centricity. We're passionate about creating a workplace where our employees can grow, learn, and thrive. If you're a motivated and experienced professional looking for a new challenge, we invite you to join our team and be part of our exciting journey.
Job Summary
As a Customer Supply Chain Partner at arenaflex, you'll be responsible for acting as the primary supply chain contact for our retail customers, leading performance reviews, and managing business change communications. You'll work closely with our internal stakeholders to ensure seamless supply chain operations, drive business growth, and maintain strong relationships with our customers.
Key Responsibilities
* Act as the primary supply chain contact for MMI retail customers, providing exceptional customer service and support
- Lead performance reviews with customers to identify areas for improvement and drive business growth
- Manage business change communications with customers, ensuring a smooth transition to new processes and systems
- Collaborate with internal stakeholders to ensure seamless supply chain operations, including procurement, logistics, and distribution
- Develop and maintain strong relationships with customers, understanding their needs and preferences
- Analyze data and metrics to identify trends and areas for improvement in supply chain operations
- Develop and implement process improvements to drive efficiency and cost savings
- Provide training and support to customers on new processes and systems
- Travel to customer sites and arenaflex locations to meet with customers and stakeholders
Requirements
* Experience in FMCG, customer service, or account management, preferably in a similar role
- Strong Excel skills, with the ability to analyze data and create reports
- Excellent communication and influencing abilities, with the ability to build strong relationships with customers and stakeholders
- Understanding of internal and external supply chains for retail product delivery
- Experience with SAP, AS400, or COGNOS is desirable, but not essential
- Numerate, problem-solver, resilient, proactive, and able to manage priorities under pressure
- Willingness to travel for site and customer visits
Benefits
* Company Car
- Up to 10% annual bonus
- 4 x Life Assurance policy
- Private Medical Insurance
- 25 days holiday plus bank holidays (rising with service)
- Enhanced Maternity & Paternity Family Leave
- Enhanced Bereavement Leave
- Pension Employer Contribution Scheme (matched up to 8%)
- Exclusive access to Müller Rewards, offering a variety of online and in-store discounts
What We Offer
At arenaflex, we're committed to providing a supportive and inclusive work environment that allows our employees to grow and develop their careers. We offer a range of benefits and opportunities, including:
- Career growth opportunities: We're committed to helping our employees develop their skills and advance their careers. We offer training and development programs, mentorship opportunities, and a clear career progression path.
- Learning benefits: We believe in the importance of ongoing learning and development. We offer access to online training platforms, workshops, and conferences to help our employees stay up-to-date with the latest industry trends and best practices.
- Work environment: Our office is a vibrant and dynamic space that fosters collaboration and innovation. We offer a range of amenities, including a gym, cafeteria, and social areas.
- Company culture: We're proud of our company culture, which is built on a foundation of collaboration, innovation, and customer-centricity. We're passionate about creating a workplace where our employees can grow, learn, and thrive.
How to Apply
If you're a motivated and experienced professional looking for a new challenge, we invite you to apply for the Customer Supply Chain Partner role at arenaflex. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job