Experienced Customer Service Associate – Temporary – arenaflex Store
At arenaflex, we're on a mission to revolutionize the way people shop and interact with our stores. As a Customer Service Associate, you'll play a vital role in delivering an exceptional customer experience that sets us apart from the competition. If you're passionate about providing top-notch service, working in a fast-paced environment, and growing with a dynamic company, we want to hear from you!
About arenaflex
arenaflex is a leading retail company that's dedicated to making a positive impact on our customers' lives. We're committed to creating a culture of inclusivity, diversity, and respect, where our employees feel valued, empowered, and supported. With a strong focus on innovation, customer satisfaction, and employee development, we're constantly pushing the boundaries of what's possible in retail.
Key Responsibilities
As a Customer Service Associate at arenaflex, you'll be responsible for:
- Providing exceptional customer service, including greeting customers, answering questions, and resolving issues in a timely and professional manner
- Registering sales on assigned cash register, processing transactions, and handling returns, exchanges, and refunds
- Maintaining a clean and organized store environment, including restocking shelves, constructing displays, and completing resets and revisions
- Assisting with web pick-up responsibilities, including monitoring orders, filling orders, and delivering orders to customers
- Providing customer service in the photo area, including digital passport photo service, poster print, and creative machine
- Assisting with exterior and interior maintenance, ensuring a clean, neat, and orderly store condition and appearance
- Complying with all company policies and procedures, maintaining respectful relationships with coworkers, and completing special assignments and other tasks as assigned
Customer Experience
* Engage customers and patients by greeting them and offering assistance with products and services
- Resolve customer issues and answer questions to ensure a positive customer experience
- Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience
Operations
* Provide customers with courteous, friendly, fast, and efficient service
- Recommend items for sale to customers and recommend trade-up and/or companion items
- Register customer purchases on assigned cash register, collect cash, and distribute change as requested
- Keep counters and shelves clean and well-merchandised, take inventory, and maintain records
- Check in and price merchandise as required or as directed by store manager or communicated by the shift leader
- Implement Company asset protection procedures to identify and minimize profit loss
- Ensure compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)
Training & Personal Development
* Attend training and complete PPLs requested by Manager or assigned by corporate
Basic Qualifications
* Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
- Requires willingness to work flexible schedule, including evenings and weekend hours
Preferred Qualifications
* Prefer six months of experience in a retail environment
- Prefer to have prior work experience with arenaflex
What We Offer
* Competitive hourly rate: $15 - $17.5 per hour
- Opportunities for career growth and advancement
- Comprehensive training and development programs
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
- Access to exclusive discounts and perks
Equal Opportunity Employer
arenaflex is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds, including those with disabilities and veterans. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
How to Apply
If you're passionate about delivering exceptional customer service and growing with a dynamic company, apply now to become a Customer Service Associate at arenaflex! Click the link below to submit your application: Apply to this job Don't miss out on this exciting opportunity to join our team and make a difference in the lives of our customers. Apply today and take the first step towards a rewarding career with arenaflex! Apply for this job