Account Manager - CASE

This is a newly created Account Manager role established to support Palmer Holland’s growth and to build our presence in Mexico.

At Palmer Holland, Account Managers are more than sellers—they are relationship builders who lay the foundation for long-term partnerships. In this role, you will be responsible for opening new doors in the Mexican CASE market through proactive outreach and cold calling, establishing initial customer relationships, and growing those relationships over time.

You will partner closely with internal teams and suppliers to ensure you have the support, tools, and resources needed to succeed as you develop the territory. From first contact through ongoing account growth, you will serve as a trusted resource to customers, helping them navigate solutions and opportunities in the CASE space.

This role requires a strong hunter mindset and comfort with cold calling, as you will be responsible for building the customer base from the ground up. You will stay informed on industry trends, market dynamics, and technical developments to position Palmer Holland as a knowledgeable, reliable partner as we expand in Mexico.

Responsibilities

• Proven sales experience in the promotion and marketing of raw materials
• The Account Manager is responsible for assisting in developing and implementing sales plans, documenting quotes and sales contract reviews and reporting sales performance to the Sales Manager.
• Performs duties and tasks as prescribed in company policies, procedures, and work instructions.
• Conforming to the company quality system as documented.
• Identifying and recording any problems relating to the product, process, and quality system.
• Initiating, recommending, or providing solutions through designated channels.
• Any other task assigned by management or special projects

Requirements

• 4-year degree or equivalent in a field applicable to our associated industries.
• 2-5 Years of B2B sales experience in a related industry
• Self-motivated
• Professional and prompt
• Excellent verbal and written skills
• Ability to drive (Sales)
• Intermediate level of expertise in MS Office and Contact Management Software
• Ability to maintain professional conduct that exemplifies the corporate policies at all times, particularly when interacting directly with internal and external customers
• Ability to handle sensitive information with confidentiality and discretion

Physical Requirements

• Satisfactory motor skills relevant to position
• Ability to sit for long periods of time
• Ability to lift up to 25 pounds
• Ability to drive (Sales)