Director of Medical Collections

Director of Collections

We are currently seeking a dynamic and experienced Director of Collections to join our fast-growing team. The Director of Collections will play a crucial role in assisting with optimizing our verification, authorization and billing processes, enhancing workflows, and ensuring accuracy and efficiency in our front-end RCM operations. This individual will collaborate closely with the Director of Revenue Cycle Management, as well as other directors, departments, and providers to streamline processes and drive improvements.

Responsibilities

• Collaborate with the current Revenue Cycle Management to lead and oversee the departments, providing guidance, direction, and support to the team.

• Develop and implement strategies, in conjunction with the current Director of Revenue Cycle Management, to optimize billing processes, improve workflows, and enhance efficiency.

• Work closely with other directors and departments, alongside the current Director of Revenue Cycle Management, to identify opportunities for process improvement and implement best practices.

• Assist in overseeing the verification and authorization departments, ensuring seamless coordination between billing, verification, and authorization processes.

• Ensure compliance with billing regulations, standards, and guidelines, in partnership with the current Director of Revenue Cycle Management.

• Analyze data and trends, together with the current Director of Revenue Cycle Management, to identify areas for improvement and implement solutions to address challenges.

• Establish and maintain effective communication channels with providers, in collaboration with the current Director of Revenue Cycle Management, to resolve billing issues and ensure timely payments.

• Monitor key performance indicators (KPIs) related to Front end RCM operations, alongside the current Director of Revenue Cycle Management, and take corrective actions as needed to meet targets.

• Stay informed about changes in billing regulations, policies, and procedures, and ensure compliance with all relevant requirements, working alongside the current Director of Revenue Cycle Management.

• Develop and maintain documentation of billing processes, procedures, and policies, in partnership with the current Director of Revenue Cycle Management.

• Train and mentor teammates, in conjunction with the current Director of Revenue Cycle Management, to ensure high performance and adherence to best practices.

Qualifications

• Minimum of 7 years of experience working with a large medical practice, with a strong preference for experience in Orthopedic, Pain Management, Physical/Occupational Therapy, and/or Chiropractic settings.

• Proven experience in a leadership role in billing, revenue cycle management, or related field.

• In-depth knowledge of billing processes, regulations, and best practices within the healthcare industry.

• Strong analytical skills and ability to analyze complex data and trends.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with colleagues.

• Demonstrated leadership abilities, with a track record of leading teams and driving results.

• Detail-oriented with strong organizational skills and the ability to manage multiple priorities.

• Proficiency in billing software and Microsoft Office Suite.

• Ability to thrive in a fast-paced, dynamic environment and adapt to change.

Benefits

• Collaborative environment fostering continued growth in a multidisciplinary approach to medicine

• VERY competitive salary and a runway for professional growth

• Medical, Dental, and Vision Insurance

• Accrued paid time off, sick time, and six paid company holidays

• Annual CEU reimbursement budget for licensed clinicians

• Retirement savings account with a percentage based company match

Job Details:

• Full-time

• One Location

COVID-19 considerations: Alliance Orthopedics is educating employees and patients about steps they can take to protect themselves and others through the implementation of the CDC recommendations. We are also implementing additional measures to keep our facilities clean.

Background Check Requirement: Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education, criminal records, and other relevant information as permitted by law