Service Operations Admin I – Government
Agiliti is a company focused on providing essential healthcare services, and they are seeking a Service Operations Administrator - Government. This role involves internal support and managing external customer interactions, focusing on data and work order management to enhance service quality and operational efficiency.
Responsibilities
- Creating and maintaining asset profile and service tickets with a high level of accuracy
- Retrieving, reviewing and processing documentation from internal/external customers to ensure contractual accuracy and completion
- Executing and understanding all department standard operating procedures
- Working closely with technical staff to insure resolution of service level issues in a timely manner
- Assisting in achieving full compliance with medical equipment management programs
- Work towards end of month calendar deliverables in support of customer deadlines, compliance standards and operational goals
- Adhere to month end procedures, requirements and timelines
- Support quality control efforts to align both revenue and expense activities
Skills
- Bachelor's degree in Business Administration strongly preferred but not required
- 0 – 3 years Administrative or other applicable experience
- Demonstration of organizational effectiveness
- Desire to cultivate skills to grow professionally
- Cooperative and contributing team member to ensure a high level of service is provided to both internal and external customers
- Exhibits flexibility in work schedule in order to meet customer needs
- Desire to learn about and to establish self as an expert/resource in product, market, profession or area of expertise
- Time management and organizational skills
- Ability to sit, stand, lift, bend and stoop numerous times throughout the day
Benefits
- Health insurance options for Medical, Dental & Vision plans
- Short- and Long-Term Disability plans
- Flexible Spending Accounts
- Health Savings Accounts
- Life Insurance Options
- Paid Time Off
- 401K Saving Plan with employer match
- Employee Discounts
- Tuition Reimbursement
- Daily Pay program
- Employee Assistance Program
- Wellness programs
Company Overview