Experienced Part-Time Pharmacy Technician and Customer Service Representative – Remote Opportunity at arenaflex

At arenaflex, we're committed to delivering exceptional patient care and customer service in the ever-evolving healthcare landscape. As a leading provider of innovative solutions, we're seeking an experienced Pharmacy Technician with a passion for customer service to join our remote team. If you're a detail-oriented, tech-savvy professional with a strong background in pharmacy, we want to hear from you.

About arenaflex

arenaflex is a dynamic organization dedicated to revolutionizing the way healthcare services are delivered. Our team of experts is passionate about creating a seamless experience for patients, providers, and customers alike. With a focus on innovation, collaboration, and excellence, we're shaping the future of healthcare. Join us on this exciting journey and discover a career that's as unique as you are.

Job Summary

We're seeking a highly skilled Pharmacy Technician with exceptional customer service skills to join our remote team. As a key member of our team, you'll be responsible for providing top-notch support to our customers, resolving inquiries, and ensuring seamless order fulfillment. If you're a motivated, organized, and compassionate professional with a passion for pharmacy, we encourage you to apply.

Key Responsibilities

• Perform duties assigned by the Data Entry Manager, ensuring seamless order fulfillment and customer satisfaction.

• Answer phones and respond to orders, re-orders, and general customer inquiries in a timely and professional manner.
• Handle and resolve client complaints and inquiries in a prompt and courteous manner, demonstrating exceptional customer service skills.
• Triage incoming faxes by facility/department and in accordance with cutoff times, ensuring accurate and efficient processing.
• Clarify orders as needed, ensuring accuracy and attention to detail.
• Collaborate with the Data Entry Manager to resolve complex issues and improve processes.

Requirements

• Active NJ Board of Pharmacy, Pharmacy Technician License.

• Previous experience in pharmacy, with a strong understanding of brand name and generic medications.
• LTC pharmacy experience preferred, but not required.
• Strong attention to detail and organizational skills, with the ability to multitask and prioritize tasks effectively.
• Moderate to advanced computer skills, with experience in frameworks and ECM knowledge a plus.
• Great telephone etiquette and communication skills, with the ability to build rapport with customers and colleagues alike.
• High school diploma or equivalent, with a strong commitment to ongoing learning and professional development.

Preferred Qualifications

• Experience with data entry software and systems.

• Knowledge of pharmacy software and systems.
• Strong analytical and problem-solving skills, with the ability to think critically and outside the box.
• Experience working in a fast-paced, dynamic environment, with a strong ability to adapt to changing priorities and deadlines.

What We Offer

• Competitive salary and benefit package, with opportunities for growth and advancement.

• Flexible remote work arrangement, with the ability to work from home and maintain a healthy work-life balance.
• Collaborative and supportive team environment, with opportunities for professional development and growth.
• Recognition and rewards for outstanding performance and contributions to the team.
• Comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off.

Work Environment and Culture

At arenaflex, we're committed to creating a workplace that's inclusive, diverse, and supportive. Our team is passionate about delivering exceptional patient care and customer service, and we're looking for like-minded professionals to join our team. We offer a dynamic and fast-paced work environment, with opportunities for growth and advancement. Our culture is built on collaboration, innovation, and excellence, and we're committed to fostering a workplace that's as unique as our team members.

How to Apply

If you're a motivated, organized, and compassionate professional with a passion for pharmacy and customer service, we encourage you to apply. Please submit your resume and a cover letter outlining your experience, skills, and qualifications. We can't wait to hear from you and explore the possibilities!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer, committed to recruiting and retaining talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation, and gender identity or any other status protected by federal, state, or local law. We're dedicated to creating a workplace that's inclusive, diverse, and supportive, and we're excited to welcome talented professionals from all backgrounds to our team.

Let's Build the Future Together

At arenaflex, we're passionate about creating a better future for patients, providers, and customers alike. Join us on this exciting journey and discover a career that's as unique as you are. Apply today and let's build the future together! Apply for this job