Experienced Customer Service Specialist – Wholesale and Retail Sales

At arenaflex, we're passionate about inspiring and improving the world by coloring and protecting what matters. As a Customer Service Specialist, you'll play a vital role in helping our customers achieve their goals and making a lasting impact on our community. If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we want to hear from you!

About arenaflex

arenaflex is a leading manufacturer and distributor of paints, coatings, and innovative solutions that make the places and spaces in our world brighter and stronger. Our purpose is to inspire and improve the world by coloring and protecting what matters. We're committed to creating a workplace that's inclusive, supportive, and empowering, where our employees can grow and thrive.

Job Summary

As a Customer Service Specialist, you'll work closely with wholesale and retail customers to determine their needs, answer their questions about arenaflex products, and recommend the right solutions. You'll be responsible for achieving excellent customer service, consistently meeting sales goals, and maintaining the high quality and visual standards of our products and stores. If you're a team player with excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities

* Ensure high levels of customer satisfaction through excellent sales service

• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Minimum Requirements

* Must be at least eighteen (18) years of age

• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able to read, write, comprehend, and communicate in English
• Must be able to read, write, comprehend, and communicate in Spanish
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
• If internal to arenaflex, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal
• If internal to arenaflex, you must have completed all HR Cloud eLearning courses required for your current position

Preferred Qualifications

* Have a valid, unrestricted Driver's License

• Have at least a High School diploma or GED
• Have at least one (1) year experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment

What We Offer

* Competitive salary and benefits package

• Opportunities for career growth and professional development
• Collaborative and inclusive work environment
• Recognition and rewards for outstanding performance
• Comprehensive training and support to ensure your success

How to Apply

If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our online portal. We can't wait to hear from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer. We're committed to creating a workplace that's inclusive, supportive, and empowering, where our employees can grow and thrive. We welcome applications from diverse candidates and are proud to be an Equal Employment Opportunity employer.

Compensation and Benefits

arenaflex offers a competitive salary and benefits package, including health insurance, retirement plans, and paid time off. We're committed to providing our employees with the resources they need to succeed and thrive in their careers.

Work Environment

Our stores are dynamic and fast-paced environments where you'll have the opportunity to work with a diverse range of customers and products. As a Customer Service Specialist, you'll be responsible for maintaining the high quality and visual standards of our products and stores, ensuring that our customers receive exceptional service and support.

Career Growth Opportunities

At arenaflex, we're committed to helping our employees grow and develop their careers. We offer comprehensive training and support to ensure your success, as well as opportunities for career advancement and professional development.

Learning Benefits

arenaflex is committed to providing our employees with the resources they need to succeed and thrive in their careers. We offer a range of learning benefits, including:

• Comprehensive training programs
• Online courses and tutorials
• Mentorship and coaching
• Opportunities for professional development and career advancement

Work-Life Balance

arenaflex is committed to providing our employees with a healthy work-life balance. We offer flexible scheduling, paid time off, and a range of benefits to support your physical and mental well-being.

Compensation Range

The compensation range for this position is $ [insert range]. This range may be adjusted based on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range.

Location

This position is located in Fort Lauderdale, FL. We're committed to providing our employees with a safe and supportive work environment, and we're proud to be a part of the Fort Lauderdale community.

How to Apply

If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our online portal. We can't wait to hear from you!

Apply Now

Don't miss out on this exciting opportunity to join the arenaflex team! Apply now through our online portal, and take the first step towards a rewarding and challenging career as a Customer Service Specialist. Apply for this job