Director, Revenue and Customer Systems – Strategic Leader for arenaflex's Business Growth

At arenaflex, we're revolutionizing the way businesses make informed decisions by harnessing the power of data. As a leader in the industry, we're committed to building a platform that empowers safe and fair decisions. Our innovative technology and robust data platform have helped over 100,000 customers, including prominent names like DoorDash, Coinbase, Lyft, Instacart, and Airtable, assess risk and ensure safety and compliance. We're now seeking a seasoned Director, Revenue and Customer Systems to join our team in San Francisco, CA.

About arenaflex

arenaflex is a dynamic and forward-thinking organization that thrives on solving complex problems with innovative solutions. Our mission is to advance the way businesses operate, and we're recognized as a leader in our industry. With a strong focus on collaboration, innovation, and growth, we're committed to building a platform that makes a meaningful impact.

Job Summary

We're looking for a proven leader who has successfully built, coached, and led teams to the successful evaluation, development, integration, or implementation of systems to support Revenue and Customer business functions. This includes the development, design, and optimization of information technology and systems functions supporting the company's business processes and technical information systems platforms. As a Director, Revenue & Customer Systems, you'll be a technical and business leader who can demonstrate an ability to build relationships with different business units across the organization and will thoroughly understand the business needs and opportunities required to achieve business goals in alignment with the corporate goals and priorities.

Key Responsibilities

As a Director, Revenue & Customer Systems, you'll be responsible for:

• Partnering with arenaflex's RevOps and GTM business teams to define capability and systems roadmap for a scalable application platform
• Demonstrating strong experience building teams capable of developing detailed requirements for the implementation of new systems
• Leading teams in the development and execution of plans to build, integrate or implement systems solutions to meet business needs as defined in the requirements of the business units
• Ensuring that all projects follow existing or evolving infrastructure architecture standards, maximize systems and operational efficiencies, protect data, and support platform compatibility
• Defining processes related to the evaluation and selection process of third-party systems/applications including the development and writing of RFIs, RFPs, and RFQs as well as the evaluation process through demonstrations, POCs, pilots, and/or cook-outs
• Coordinating delivery of services to user groups and ensuring IT service is uninterrupted
• Managing the development, deployment, and execution of controls and defenses to ensure the security and risk mitigation of company infrastructure technology, and information systems

What You Bring

To succeed in this role, you'll need to bring:

• Proven experience leading Revenue and Customer systems teams
• Deep experience in implementing Revenue and Customer applications, such as Salesforce, Zendesk, and other customer and candidate-facing systems
• Experience identifying, baselining, and tracking KPIs
• Strong analytical and problem-solving skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Ability to prioritize tasks and to delegate them when appropriate
• Ability to function well in a high-paced, dynamic and high growth environment
• Bachelor's/Master's degree in engineering, management or related studies

What You'll Get

As a member of our team, you'll enjoy:

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend, home office stipend

Work Environment and Culture

At arenaflex, we believe in the power of a hybrid work environment. Our hub locations are Denver, CO, San Francisco, CA, and Santiago, Chile. Individuals are expected to work from the office 2 to 3 days a week. In-office perks include lunch four times a week, a commuter stipend, and an abundance of snacks and beverages. We're committed to building a platform that empowers safe and fair decisions, and we're looking for individuals who share our values.

Compensation and Benefits

The base salary range for this role is $240,000 to $282,000 if based in San Francisco, CA and $203,000 to $239,000 if based in Denver, CO. We use geographic cost of labor as an input to develop ranges for our roles, and we're committed to transparency in our compensation philosophy.

Equal Employment Opportunities

arenaflex is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. We believe in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the .

How to Apply

If you're a seasoned leader with a passion for innovation and growth, we want to hear from you. Apply now to join our team and be a part of shaping the future of arenaflex. Apply for the job now! Apply for this job Apply for this job