Experienced Customer Service - Self Storage Manager in Missouri City, TX at arenaflex
At arenaflex, we're not just a self-storage industry leader - we're a team of dedicated professionals who are passionate about delivering exceptional customer experiences and making a difference in our communities. As a Customer Service - Self Storage Manager in Missouri City, TX, you'll play a vital role in helping us achieve our mission of providing top-notch storage solutions to our customers.
About arenaflex
arenaflex is the self-storage industry's #1 team, recognized as a Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. We're proud of our commitment to excellence and our dedication to making a positive impact on the lives of our customers and employees.
Our Benefits
At arenaflex, we believe in taking care of our team members and offering a comprehensive Total Rewards package that includes:
- Flexible and full-time schedules between the hours of 9:30am and 6pm (weekends 'til 5pm)
- Eligibility for full-time benefits after working an average of 20+ hours, including:
+ Medical, dental, vision, 401k with match, paid time off, sick time, and flex spending + Company-paid life, accidental death insurance, and exclusive vendor discounts + Mileage reimbursement for travel between properties or other work-related tasks + On-site company housing available to employees at many of our locations (performance and tenure required for eligibility) + Performance-based bonuses for our Property Managers
Job Description
As a Customer Service - Self Storage Manager in Missouri City, TX, you'll be responsible for:
- Working independently at multiple locations, spending time both inside and outside
- Assessing customer storage needs and making suggestions, including selling packing and moving supplies
- Conducting daily storage unit inspections to confirm inventory and availability
- Auditing cash drawers and making bank deposits
- Helping customers stay current with payments and making reminder and collection calls when required
- Maintaining a clean and organized work environment, including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris
Physical Requirements
* Ability to transport, lift, and move items weighing up to 35 pounds
- Ability to walk in/around facilities, spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors
- Ability to perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris
Qualifications
* Successful candidates come from a variety of customer service-centered sales environments, including retail, restaurant, fast food, or other service-based companies
- Valid driver's license and reliable vehicle for travel between different work locations and/or while conducting other work-related business (mileage reimbursement available)
Career Growth Opportunities and Learning Benefits
At arenaflex, we're committed to helping our team members grow and develop their skills and careers. As a Customer Service - Self Storage Manager, you'll have opportunities to:
- Develop your leadership skills and take on additional responsibilities
- Participate in ongoing training and development programs to enhance your knowledge and skills
- Collaborate with other team members to achieve our goals and objectives
- Contribute to the success of our company and make a positive impact on our customers and communities
Work Environment and Company Culture
At arenaflex, we're proud of our positive and supportive work environment, which is built on our core values of:
- Customer Focus: We're committed to delivering exceptional customer experiences and making a difference in our communities.
- Teamwork: We believe in collaboration and working together to achieve our goals and objectives.
- Integrity: We operate with honesty, transparency, and integrity in all our interactions.
- Innovation: We're always looking for new and better ways to serve our customers and improve our operations.
- Respect: We value and respect each other, our customers, and our communities.
Compensation, Perks, and Benefits
As a Customer Service - Self Storage Manager in Missouri City, TX, you'll enjoy a competitive compensation package, including:
- $13.50 per hour
- Comprehensive Total Rewards package, including flexible and full-time schedules, eligibility for full-time benefits, and performance-based bonuses
Conclusion
If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences and making a difference in your community, we want to hear from you! Apply now to join our team as a Customer Service - Self Storage Manager in Missouri City, TX and become a part of the self-storage industry's #1 team. Apply for this job