Experienced Seasonal Data Entry Specialist – Customer Relations Division in Carson, CA at arenaflex

At arenaflex, we're passionate about creating innovative learning materials and world-class guest experiences for teachers, parents, and children. As a global community, we've grown into a thriving e-commerce business, multiple catalogs, 60+ retail stores, a peerless national sales force, and international offices that support our preeminent supply chain division. We're constantly striving to improve our infrastructure, embracing data-driven decision-making, and using technology to enhance efficiency and ensure the best tools for the best work. Our diverse team of inquisitive top talent fuels each other's passions and curiosity, takes risks, tries new things, and believes that every new day brings opportunities for growth.

Job Description:

We're seeking an experienced Seasonal Data Entry Specialist to join our Customer Relations division at our Carson headquarters. As a key member of our team, you'll be responsible for providing exceptional customer service, processing written customer orders, and taking telephone orders. You'll have the opportunity to work in a fast-paced environment, develop your skills, and contribute to the success of our company.

Key Responsibilities:

* Provide above-and-beyond customer service through phone, email, and written communication

• Process written customer orders accurately and efficiently
• Take telephone orders, handling customer inquiries and resolving issues
• Maintain accurate records and data entry, ensuring high levels of attention to detail
• Collaborate with the Customer Relations team to achieve departmental goals and objectives
• Participate in training and development programs to enhance skills and knowledge

Qualifications:

To succeed in this role, you'll need:

• Excellent communication and interpersonal skills
• Ability to type at least 50 wpm
• Great phone etiquette and high call volume experience
• Excellent attention to detail and ability to multitask
• Availability to work full-time, 6 am-6 pm, or be flexible within those hours
• High school diploma or equivalent required; associate's or bachelor's degree preferred

Essential Skills and Competencies:

* Strong analytical and problem-solving skills

• Ability to work in a fast-paced environment and prioritize tasks effectively
• Excellent time management and organizational skills
• Strong communication and interpersonal skills
• Ability to work collaboratively as part of a team
• Adaptability and flexibility in a dynamic work environment

Preferred Qualifications:

* Previous experience in customer service or data entry

• Familiarity with arenaflex's products and services
• Knowledge of customer relationship management (CRM) software
• Experience with data entry software and systems

Career Growth Opportunities and Learning Benefits:

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Seasonal Data Entry Specialist, you'll have the opportunity to:

• Develop your skills and knowledge through training and development programs
• Collaborate with experienced professionals in the Customer Relations division
• Contribute to the success of our company and achieve departmental goals and objectives
• Participate in performance evaluations and goal-setting to ensure career growth and development

Work Environment and Company Culture:

arenaflex is a dynamic and inclusive workplace that values diversity, equity, and inclusion. We strive to create a work environment that is:

• Collaborative and supportive
• Inclusive and respectful
• Challenging and engaging
• Focused on customer satisfaction and excellence

Compensation, Perks, and Benefits:

As a Seasonal Data Entry Specialist, you'll enjoy:

• Competitive hourly rate: $18.03-$20 per hour
• 401(k) retirement plan with company contribution
• Flexible benefits package, including health, dental, and vision insurance
• Employee discount on arenaflex products and services
• Casual dress code and relaxed work environment
• Opportunities for career growth and development

Equal Employment Opportunity Policy:

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that is inclusive, respectful, and free from discrimination. Our equal employment opportunity policy prohibits discrimination based on:

• Race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law.

How to Apply:

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job