Experienced Customer Service/Technical Support Representative (Onsite) in DeLand, FL – Deliver Exceptional Customer Experiences and Unlock Your Career Potential at arenaflex
Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments where no two interactions are ever the same? If so, we invite you to join arenaflex, a global leader in customer experience and technology innovation, as a Customer Service/Technical Support Representative (Onsite) in DeLand, FL.
About arenaflex
arenaflex is a forward-thinking organization that has earned numerous awards for its commitment to creating a people-first, inclusive culture. Our global team of over 440,000 game-changers from 70+ countries is united by a shared passion for delivering exceptional customer experiences and driving business growth through tech-powered innovation. As a Customer Service/Technical Support Representative at arenaflex, you'll be part of a diverse and dynamic team that values collaboration, innovation, and continuous learning.
Career Growth and Personal Development
At arenaflex, we believe that everyone has the potential to grow and develop their skills. That's why we offer a range of FREE Learning and Leadership Development programs designed to help you achieve your career goals. With about 80% of our managers and leaders promoted from within, you'll have the opportunity to develop your skills and take on new challenges in a supportive and inclusive environment.
Key Responsibilities
As a Customer Service/Technical Support Representative at arenaflex, you'll be responsible for:
- Providing inbound customer support via phone, email, or chat
- Helping customers resolve technical issues and answering questions about products and services
- Assisting with billing concerns and resolving customer complaints
- Delivering expert customer experiences with a smile and a passion for problem-solving
Your Qualifications
To succeed in this role, you'll need:
- 18 years or older with a High School Diploma or GED
- Live within 40 miles of the site and be able to work your full shift in the office
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Basic computer skills and ability to learn new software and systems
What's in It for You
As a Customer Service/Technical Support Representative at arenaflex, you'll enjoy:
- Paid training and opportunities for lucrative referral bonuses
- Competitive hourly wage of $18/hour
- Medical, dental, and vision insurance, as well as a comprehensive Employee Assistance Program (EAP)
- Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more to support the community and the world
- Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness
- Locker rooms, staff kitchen and vending, cafeteria with lounge area, pool table, TV, and more
- A range of other perks and benefits
Work Environment and Company Culture
Our DeLand, FL office is a vibrant and inclusive space where you'll feel valued and supported. Our team is passionate about delivering exceptional customer experiences and driving business growth through tech-powered innovation. We believe in creating a culture that's fun, collaborative, and inclusive, where everyone has the opportunity to grow and develop their skills.
How to Apply
If you're a customer service enthusiast with a passion for delivering exceptional experiences, we invite you to apply for this exciting opportunity. Click the link below to submit your application and join our team of game-changers at arenaflex. Apply for the job now!
Equal Opportunity Employer
arenaflex is an Equal Opportunity/Affirmative Action Employer, including Disabled/Vets. We are committed to creating a diverse and inclusive work environment where everyone has the opportunity to grow and develop their skills. Apply for this job