Experienced Data Entry Clerk and IT Help Desk Specialist – Remote Work Opportunity at arenaflex
Job Type:
Contract
Category:
Help Desk
Req #:
HSW-665076
Pay Rate:
$15-$23 (hourly estimate)
Location:
Irvine, California
ZIP/Postal Code:
92618
Job Description:
At arenaflex, we are a dynamic and innovative organization that is revolutionizing the way we approach data entry and IT support. As a leading provider of cutting-edge solutions, we are seeking an experienced Data Entry Clerk and IT Help Desk Specialist to join our team. This is a unique opportunity to work remotely and be part of a collaborative and supportive environment that values innovation, teamwork, and customer satisfaction.
About arenaflex:
arenaflex is a forward-thinking organization that is dedicated to delivering exceptional results and exceeding customer expectations. Our team of experts is passionate about leveraging technology to drive business growth and improve operational efficiency. With a strong focus on innovation and customer satisfaction, we are committed to creating a work environment that is inclusive, supportive, and empowering.
Job Summary:
We are seeking an experienced Data Entry Clerk and IT Help Desk Specialist to join our team on a contract basis. As a key member of our team, you will be responsible for providing exceptional support to our clients, processing claims online portal tickets, and creating new accounts using ServiceNow and CyberArk. This is a remote work opportunity that offers flexibility and autonomy, with a schedule that can be tailored to your needs.
Key Responsibilities:
* Process claims online portal tickets using ServiceNow and CyberArk
- Create new accounts for clients using ServiceNow and CyberArk
- Provide exceptional support to clients via phone, email, and chat
- Process new tickets and help backlog using ServiceNow and CyberArk
- Collaborate with the team to resolve complex issues and improve processes
- Maintain accurate and up-to-date records and reports
- Meet productivity and quality standards
- Participate in training and professional development programs to enhance skills and knowledge
Essential Qualifications:
* 2+ years of experience in account creation and IT help desk support
- 2+ years of experience in customer service and IT help desk support
- Healthcare experience is a plus
- Ability to learn quickly and adapt to new technologies and processes
- Detail-oriented and organized with excellent communication skills
- High school diploma or equivalent
Nice to Have Qualifications:
* Experience with ServiceNow and CyberArk
- Experience in a similar role with a healthcare organization
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
Benefits and Perks:
* Competitive hourly rate of $15-$23
- Flexible schedule with start times between 6am and 8:30am and end times between 2pm and 4:30pm
- Opportunity to work remotely and enjoy a better work-life balance
- Comprehensive benefits package, including medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching
- Paid sick leave and/or other paid time off as provided by applicable law
- Opportunities for professional growth and development
How to Apply:
If you are a motivated and experienced Data Entry Clerk and IT Help Desk Specialist looking for a new challenge, please submit your application to arenaflex. We look forward to hearing from you!
Apply Now:
[Insert link to application portal]
Note:
arenaflex is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive, supportive, and empowering. Apply for this job