Admission Advisor in Newark, CA

About the position DeVry University strives to close our society’s opportunity gap and address emerging talent needs by preparing learners to thrive in careers shaped by continuous technological change. Through innovative programs, relevant partnerships, and exceptional care, we empower students to meaningfully improve their lives, communities, and workplaces. Our colleague experience is an area of obsessive focus. At DeVry University, we care about you. Because, only through you can we deliver our unique Care Formula to our learners and partners. Opportunity: Our admissions advisors are the first point of contact for prospective students and play a critical role in student recruitment. We are seeking highly motivated, career‑driven individuals who bring energy and enthusiasm to build meaningful relationships while advancing the university’s recruitment goals. Success requires strong communication skills, resilience, goal orientation, and the ability to thrive in a high‑volume, student‑focused environment. Work Location: This is a hybrid position supporting our Newark, California campus located at: 8000 Jarvis Avenue, Suite 220 Newark, CA 94560 In-person presence is required four days every eight weeks — two days per week during Week 1 and Week 4 of the cycle. All other workdays are remote. Work Schedule: Two days per week: 9:00 a.m. – 6:00 p.m. Two days per week: 11:00 a.m. – 8:00 p.m. Friday: 8:00 a.m. – 5:00 p.m.

Responsibilities

• Admissions Advisors engage prospective students through inbound and outbound phone calls and video conferencing to build initial relationships and assess interest.
• The role of the Admissions Advisor is to meet daily performance expectations, including call volume, talk time, and applicant progression, while maintaining a high-quality, student-focused outreach experience.
• Admissions advisors interview prospective students to determine their motivation for attending college; understand their career goals and the obstacles that might prevent them from starting or continuing their education; help them to overcome those obstacles; and ultimately help them identify the degree-program that best matches their needs.
• During the interview advisors present information about the benefits of education and DeVry University, tailoring their message to the student’s needs, motivation, and career goals.
• Once prospective students decide to enroll, advisors guide them through the admissions process, responding to questions, linking them to financial aid and academic advisors, gathering the documents necessary to start school, and ensuring students complete admissions testing.
• By networking and building relationships with their students, admissions advisors identify and contact other prospective students.

Requirements

• Bachelor's degree preferred or equivalent relevant experience.
• Able to sit and work at a desk and on the computer for extended periods of time.
• Must have a quiet, distraction-free work environment without any conflicting responsibilities during your scheduled shift.
• Home office must have DSL or Cable Internet that is hardwired into a modem/router via Ethernet (Dial up, Wireless, or Satellite internet service cannot be used).
• Have a passion for education and the desire to help prospective students achieve their educational and career goals.
• Enjoy listening to, and talking with prospective students over the phone, getting to know them, and creating a meaningful relationship.
• Possess the skills needed to craft well-written, compelling messages to our students and fellow colleagues.
• Have the desire to work with a team, and toward the team’s goals, while also working independently and being internally motivated.
• Must be able to work a flexible schedule including weeknights and Saturdays.

Benefits

• 401(k) and Roth Plan w/match
• Paid Tuition Program
• Remote and Flex Work Options
• Medical, Dental and Vision Coverage
• Paid Time Off
• Paid Parental Leave
• Fertility Coverage
• Family and Domestic Partner Coverage
• Adoption Assistance
• Wellness Programs
• Volunteer Time Off
• Technology Stipend
• Career Development Programs
• Mental Health Care Programs
• Tax Savings Account (FSA and HSA)
• Short-Term/Long-Term Disability Coverage
• Life, Accident, AD&D, Critical Illness Insurance
• Auto/Homeowners, Pet and Legal Insurance
• Exclusive Discount Programs
• Family Care Services
• 2nd.MD, a virtual expert medical consultation service
• Health Advocacy Service
• Benefits vary based on employment status.

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