Experienced Seasonal Chat & Phone Tech Support/Customer Service Agent – Web & Cloud Application Support
At arenaflex, we're not just a customer service company – we're a team of passionate individuals dedicated to delivering exceptional experiences for our clients and their customers. As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll play a vital role in helping us achieve our mission of creating memorable moments for everyone involved. If you're ready to take your career to the next level, join us at arenaflex and discover a world of opportunities.
About arenaflex
arenaflex is a global leader in the customer experience (CX) industry, with a presence in over 45 countries and a team of 170,000 associates worldwide. We're the trusted partner for 750+ leading brands, from Fortune 500 companies to local startups, and we're committed to delivering innovative solutions that drive business growth and customer satisfaction. Our employees are the heart of our organization, and we're dedicated to creating a culture that values empathy, expertise, and creativity.
Why Join arenaflex?
At arenaflex, we believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. We're a company that values flexibility, growth, and innovation, and we're committed to providing our employees with the tools and resources they need to succeed.
Responsibilities:
As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be responsible for:
- Providing basic technical support via phone or chat to customers
- Interacting and communicating effectively with a variety of customers to deliver an exceptional support experience
- Resolving customer issues in a timely and professional manner
- Working collaboratively with our team to achieve our goals and objectives
- Participating in ongoing training and development programs to enhance your skills and knowledge
Work with Us and You'll Enjoy:
* Working from home with the flexibility to create your own schedule
- Computer equipment provided to ensure you have the tools you need to succeed
- Full-Time Schedule with the opportunity to become permanent
- $14/hour and incentive opportunities to reward your hard work and dedication
- Hands-on, 100% paid training to help you develop the skills and knowledge you need to succeed
- Internal Mobility (84% of our managers are promoted within) to help you grow your career
- Employee discounts and referral bonuses to show our appreciation for your hard work
- EverBetter wellness program to support your physical and mental well-being
Location Requirements:
* Must live in the United States
- Applicants residing within a 50-mile radius of our local sites may only be considered for onsite job openings
- For this role, applicants must reside in one (1) of the following States: Alabama, Arkansas, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia, or Wyoming
Qualifications:
* Flexible to the needs of the business
- Must have a High School Diploma or GED Equivalent
- 18 years of age
Equipment and Internet Requirements:
* Hardwired internet connection (no satellite or wireless)
- Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up
- A Working Phone Line (Home Phone or Mobile)
- Home office must be a noise/distraction-free environment
- Desk and an ergonomic chair
About arenaflex
arenaflex is a global leader in the customer experience (CX) industry, with a presence in over 45 countries and a team of 170,000 associates worldwide. We're the trusted partner for 750+ leading brands, from Fortune 500 companies to local startups, and we're committed to delivering innovative solutions that drive business growth and customer satisfaction. Our employees are the heart of our organization, and we're dedicated to creating a culture that values empathy, expertise, and creativity.
Get to Know Us:
* Visit our website at [www.arenaflex.com](http://www.arenaflex.com) to learn more about our company and our values
- Connect with us on Facebook, LinkedIn, and Twitter to stay up-to-date on the latest news and updates
- Apply for this role today and join our team of passionate individuals dedicated to delivering exceptional experiences for our clients and their customers.
Equal Employment Opportunity:
arenaflex is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Apply Job! Apply for this job