Experienced Full Stack Pharmacy Technician – Patient-Centric Care and Data Entry
At arenaflex, we're revolutionizing the pharmacy industry by shifting our focus from transaction-based to patient-centric care. As a Pharmacy Technician or Pharmacy Technician Apprentice, you'll be at the forefront of this transformation, interacting with our customers and developing strong patient relationships. Our pharmacy technicians enjoy the latest technology and support to grow their careers and achieve their dreams.
About arenaflex
arenaflex is a leading American pharmacy and retail company with a significant presence in the USA and other countries. Founded in 1901, we're committed to providing exceptional patient care and a wide range of products, including prescription medications, over-the-counter drugs, health and wellness products, cosmetics, and convenience items. Our global presence is a testament to our dedication to innovation and customer satisfaction.
Pharmacy Technician Apprenticeship Program
We're proud to invest in and champion an "earn while you learn" Pharmacy Technician training program recognized by the American Society of Health-System Pharmacists (ASHP) and the Department of Labor. This apprenticeship program provides an entry point to a career in healthcare by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) licensed Pharmacy Technician and supporting you in maintaining the high level of skill required in the pharmacy care industry. You'll receive a nationally recognized, portable credential to help you advance your career.
Responsibilities
As a Pharmacy Technician or Pharmacy Technician Apprentice, you'll be responsible for:
- Assisting pharmacists in the exercise of pharmacy, under direct supervision, in accordance with national and federal regulations
- Using pharmacy systems to retrieve patient and drug information and process prescriptions
- Assisting with and coaching pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers
- Modeling and providing a unique and delightful customer experience
- Engaging customers and patients by greeting them and providing assistance with services and products
- Resolving customer issues and answering inquiries to ensure a superior customer experience
- Fostering and sharing customer service best practices with all team members to provide a unique and delightful customer experience
- Developing strong relationships with our most valuable customers
- Performing duties as assigned by the Pharmacy Manager, personnel Pharmacist, and store supervisor, including using pharmacy systems to enter patient and drug records, filling prescriptions, and verifying medication accuracy
- Assisting pharmacists in scheduling and maintaining work flow
- Reporting prescription errors to the pharmacist on duty and adhering to company rules and procedures regarding pharmacy errors and the quality improvement program
- Strictly adhering to the arenaflex Policy regarding accurate dispensing throughout all applicable prescription dispensing activities
- Registering all related sales on assigned cash register, collecting and handling coins as required
- Taking customers to the OTC aisle to assist in finding merchandise
- Handling telephone calls that don't require the personal attention of the pharmacist, including those to physicians
- Processing (correcting and resubmitting) claims for third-party prescription services in a timely and efficient manner, and performing other clerical responsibilities as assigned by the store manager
- Assisting and supporting the Pharmacy department on stock management activities, including ordering, unpacking, checking, and storing shipments of prescription drugs
- Keeping knowledge of company asset safety procedures and documenting claims for warehouse overages (merchandise received but not billed), shortages (merchandise billed but not obtained), order errors or broken goods related to Rx capsules
- May assist pharmacists in administering medical services, including the collection and proper labeling of blood/urine samples from patients and other medical services as required; assists pharmacy staff in coordination of medical services, arenaflex healthcare clinics, and external vendors
- Assists Pharmacy Manager and personnel Pharmacist in developing and maintaining strong relationships with the local medical community, including physicians, nurses, and other healthcare providers, through clinical provider detailing and outreach to healthcare agencies, retirement homes, nursing homes, and other forums for reinforcing growth opportunities
- Assists with outdoor and indoor maintenance by ensuring the pharmacy department is stocked with sufficient supplies, clean, neat, and orderly in appearance and condition
- Complies with all company guidelines and procedures; maintains respectful relationships with coworkers
- Completes special assignments and other responsibilities as assigned
Education and Personal Development
* Earns and maintains PTCB certification through the arenaflex Pharmacy Technician training program and/or state required certification/registration
- Attends training and completes PPLs as requested by manager and acquires continuing education credit
- Maintains expertise and skill in healthcare and pharmacy, including latest information and developments
- Through completion of the arenaflex pharmacy technician apprenticeship program, experience qualifies for 8 (8) college credit hours as recognized by the American Council on Education (ACE)
Basic Qualifications
* Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
- Must have a high school diploma or equivalent
- Must be able to lift up to 25 pounds and stand for long periods of time
Preferred Qualifications
* Prefer six months of experience in a retail environment
- Prefer previous work experience with arenaflex
- Prefer strong math skills to accurately fill prescriptions, including counting, measuring, and weighing medications
- Prefer strong computer skills
- Prefer knowledge of store inventory management
- Prefer PTCB certification
Variety and Inclusion
arenaflex promotes diversity and inclusion within its workforce and has programs and employee resource groups to support this commitment.
Benefits
arenaflex offers a range of benefits to its employees, including:
- Competitive salary and benefits package
- Comprehensive health, dental, and vision coverage options for employees and their families
- Prescription savings for employees and their families
- Retirement savings plans, including 401(k) plans
- Employee stock purchase plan
- Opportunities for career growth and development within the company
- Paid time off, including vacation days, holidays, and sick leave
- Education assistance programs
- Employee discounts on products and services
- Health and wellness programs
- Flexible work arrangements, including part-time and full-time positions
- Employee assistance program to support employees with personal and professional challenges
Apply Now
If you're passionate about patient-centric care and data entry, and want to be part of a dynamic team that's revolutionizing the pharmacy industry, apply now to join our team as a Pharmacy Technician or Pharmacy Technician Apprentice. Apply Job! Apply for this job