Staff Engineer – UEM (Unified Endpoint Management)

This a Full Remote job, the offer is available from: India, Georgia (USA) Job Description: We are Omnissa! Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost. Guided by our Core Values—Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—we’re growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we’d love to hear from you.

About the Role

Omnissa is seeking an exceptional Staff 2 Engineer to join our Unified Endpoint Management (UEM) organization. As a senior technical leader, you will architect, design, and guide the evolution of our next-generation UEM platform that powers secure, scalable, and intelligent endpoint management for customers worldwide for Apple platform. This role is ideal for someone who enjoys solving complex distributed systems problems, driving cross-team technical strategy, and mentoring engineering teams to deliver world-class enterprise software. What will you bring to Omnissa?

• Deep understanding of Apple MDM protocol
• A passion for building secure, resilient, and elegant enterprise systems.
• A mindset for innovation, ownership, and continuous improvement.
• Actively promotes and cultivates an AI‑first engineering culture by mentoring team, sharing best practices, leading workshops
• Ability to thrive in a fast-paced environment and influence without authority.

Core responsibilities

• Design, build, and scale backend services that integrate with Apple’s MDM ecosystem (APNs, DEP/ADE, VPP/Apps & Books, declarative management).
• Implement secure device lifecycle workflows including enrollment, policy enforcement, compliance, and telemetry ingestion.
• Optimize high-throughput systems handling millions of device events with strong reliability and performance guarantees.

Skills/experience

• Strong backend engineering experience with deep hands-on knowledge of Apple MDM protocols and services (APNs, ADE/DEP, VPP, MDM payloads).
• Experience building distributed systems, REST/gRPC APIs, and event-driven pipelines (Kafka or similar).
• Solid grounding in security, certificates, authentication flows, and large-scale cloud services.
• Strong proficiency in one or more backend languages like C#, Java, Go etc
• Proven experience designing and scaling microservices deployed on cloud platforms (AWS/Azure/GCP).
• Solid understanding of networking, security protocols, authentication (OAuth, OpenID Connect), and data compliance.
• Excellent problem-solving, communication, and technical leadership abilities

AI & Innovation Leadership

• Demonstrated experience in designing and delivering practical AI‑driven solutions, leveraging LLMs, automation frameworks, or intelligent workflows to solve real engineering or customer problems.
• Strong hands‑on ability to prototype, experiment, and ship AI‑powered features, tools, or internal accelerators.
• Ability to identify high‑impact opportunities where AI can enhance product capabilities, developer productivity, and operational efficiency.

Senior/ownership angle

• Architect and own end-to-end design of core UEM platform components, spanning device management, policy orchestration, identity, security, and cloud scalability.
• Lead and influence architectural decisions across backend services, mobile/desktop agents, and SaaS delivery infrastructure.
• Define and evolve technical vision, long-term roadmap, and engineering best practices for the UEM product line.
• Partner with platform, mobile, and SRE teams to deliver highly available, secure, and performant device management services.
• Guide complex debugging, system performance optimization, and triage of production issues.

Cross-Functional Collaboration

• Collaborate closely with product management, UX, SRE, security, and customer engineering teams to shape feature requirements and deliver high-quality releases.
• Influence technical direction across multiple UEM sub-teams, ensuring architectural alignment and quality.

Mentorship & Influence

• Mentor Staff and Senior Engineers, promote a strong engineering culture, and champion best practices in code quality, testing, and design.
• Lead technical deep dives, RFC reviews, and design reviews across the org.

Preferred Qualifications

• Experience driving org-wide architectural initiatives or modernizing legacy systems.
• Prior experience/understanding of Workspace ONE, Intune, JAMF, MobileIron, or similar MDMs would be advantageous.

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