Experienced Customer Service Representative – Sundays Required
Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are the same? If so, we have an exciting opportunity for you to join arenaflex as a Customer Service Representative, working on Sundays. At arenaflex, we're dedicated to providing top-notch service to our customers, and we're looking for friendly, motivated individuals to join our team. As a Customer Service Representative, you'll be the face of our company, ensuring that customers receive the help they need on their journeys. You'll work closely with our supportive team to provide exceptional service, inspect and maintain equipment, and assist customers using up-to-date technology.
About arenaflex
arenaflex is a leading provider of innovative solutions for the moving and storage industry. With a rich history dating back to 1945, we've been serving do-it-yourself movers and their households for over seven decades. Our commitment to excellence, customer satisfaction, and community involvement has earned us a reputation as a trusted partner in the industry.
Why Join arenaflex?
* Career stability and opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey's SmartDollar Program
Customer Service Representative Responsibilities:
* Assist customers inside and outside a arenaflex center with arenaflex products and services
- Use smartphone-based U-Scan technology to manage rentals and inventory
- Move and hook up arenaflex trucks and trailers
- Clean and inspect equipment on the lot, including checking fluid levels
- Answer questions and educate customers regarding products and services
- Prepare rental invoices and accept equipment returned from rental
- Install hitches and trailer wiring
- Fill propane (certification offered through arenaflex upon employment)
- Drive a forklift (certification offered through arenaflex upon employment)
- Other duties as assigned
- Participate in ongoing continuous arenaflex education through arenaflex University
Customer Service Representative Minimum Qualifications:
* Valid driver's license and ability to maintain a good driving record
- High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. arenaflex Holding Company, and its family of companies, including arenaflex International, Inc. (arenaflex), continually strives to create a culture of health and wellness. Consistent with applicable state law, arenaflex will not hire or re-hire individuals who use nicotine products. The states in which arenaflex will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. arenaflex has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. arenaflex is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis. If you're a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity to join arenaflex as a Customer Service Representative. Apply for this job