Experienced Part-Time Customer Service Representative – U-Haul Center Operations

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are the same? If so, we invite you to join the arenaflex team as a Part-Time Customer Service Representative at our U-Haul center in Richardson, Texas. As a key member of our team, you will be the face of arenaflex's exceptional service, ensuring that customers receive the help they need on their journeys.

About arenaflex

arenaflex, a leading provider of moving and storage solutions, has been serving do-it-yourself movers and their households since 1945. Our commitment to innovation, customer satisfaction, and community involvement has made us a trusted name in the industry. As a part of our team, you will be part of a dynamic and supportive environment that values teamwork, continuous learning, and growth.

Job Summary

As a Part-Time Customer Service Representative, you will work closely with customers, using up-to-date technology to dispatch and return equipment, inspect and maintain equipment, and provide exceptional customer service. This role offers on-the-job education, career stability, and opportunities for advancement. If you're a motivated and friendly individual who loves helping others, we encourage you to apply.

Key Responsibilities

* Assist customers inside and outside a U-Haul center with U-Haul products and services

• Use smartphone-based U-Scan technology to manage rentals and inventory
• Move and hook up U-Haul trucks and trailers
• Clean and inspect equipment on the lot, including checking fluid levels
• Answer questions and educate customers regarding products and services
• Prepare rental invoices and accept equipment returned from rental
• Install hitches and trailer wiring
• Fill propane (certification offered through arenaflex upon employment)
• Drive a forklift (certification offered through arenaflex upon employment)
• Participate in ongoing continuous arenaflex education through arenaflex University
• Other duties as assigned

Minimum Qualifications

* Valid driver's license and ability to maintain a good driving record

• High school diploma or equivalent
• Ability to work in a fast-paced environment with moderate risks or discomforts
• Ability to lift equipment weighing a minimum of 50 lbs. assisted or unassisted

Work Environment

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

Benefits and Perks

* Career stability and opportunities for advancement

• On-the-job education and training
• Competitive hourly rate
• $100 hiring bonus
• $300 cash bonus, paid upon completion of arenaflex Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental & Vision Plans
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey's SmartDollar Program

Why Join arenaflex?

* We offer a dynamic and supportive work environment that values teamwork, continuous learning, and growth.

• Our commitment to innovation, customer satisfaction, and community involvement has made us a trusted name in the industry.
• We provide opportunities for career advancement and professional development.
• Our benefits and perks package is designed to support your physical, emotional, and financial well-being.

How to Apply

If you're a motivated and friendly individual who loves helping others, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we will be in touch to schedule an interview.

Equal Opportunity Employer

arenaflex is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need-to-know basis.

Join Our Team Today!

Don't miss this opportunity to join a dynamic and supportive team that values teamwork, continuous learning, and growth. Apply now to become a Part-Time Customer Service Representative at arenaflex and start your journey towards a rewarding career in customer service. Apply for this job