Experienced Customer Acquisition Specialist – B2B Sales and Customer Experience

Are you a results-driven sales professional with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we want to hear from you! arenaflex is seeking an experienced Customer Acquisition Specialist to join our team of talented professionals who are dedicated to helping the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation.

About arenaflex

arenaflex is a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging. We're proud to be recognized as one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth." Our team of game-changers from 70+ countries is united in our passion for delivering outstanding customer experiences and making a positive impact on the world.

Career Growth and Personal Development

This is a fantastic opportunity to reimagine your career journey and develop "friends for life" at the same time. We'll provide you with all the training, technologies, and continuing support you need to succeed. Plus, at arenaflex, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

Key Responsibilities

As a Customer Acquisition Specialist, you'll be responsible for:

• Working within a dedicated territory to achieve a revenue-based quota by effectively selling and upselling clients' products/services
• Managing a high volume of customer engagements via phone and email with a focus on meeting customer needs
• Providing accurate weekly, monthly, and quarterly sales forecasts
• Maintaining a mastery of product knowledge and technical understanding of services to assess customer requirements
• Assisting customers in resolving concerns/roadblocks that may prohibit product satisfaction or usage
• Maintaining customers and prospects within our Customer Relationship Management system (CRM) to ensure all relevant data is captured and kept up to date
• Undertaking sales motions which may or may not include lead generation, lead conversion, health checks, and/or renewing contracts
• Delivering expert customer experiences... always with a smile

Essential Qualifications

To be successful in this role, you'll need:

• 1+ years of experience working in a corporate or B2B sales capacity (preferred)
• Prior success in achieving personal and team sales quota/goals
• Experience in high-volume calling and learning new technologies
• Having a coachable and adaptable attitude, with excellent knowledge of MS Office programs
• Experience working with Salesforce.com or similar CRM
• Must reside in the United States or have a valid U.S. address for residence

Preferred Qualifications

While not required, the following qualifications would be a plus:

• Experience in a similar role at a global organization
• Proven track record of success in a fast-paced sales environment
• Strong understanding of CRM systems and sales automation tools
• Excellent communication and interpersonal skills
• Ability to work in a team environment and collaborate with cross-functional teams

What's in it for you?

One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:

• Starting wage ranges from $15.00/hr to $18.00/hr plus incentives
• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
• 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
• Health and wellness programs with trained partners to help promote a healthy you
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• A range of other perks and benefits

Reimagine the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call arenaflex their "employer of choice."

Location:

* USA, TN, Work-at-Home

Language Requirements:

* English

Time Type:

* Full time

Physical & Mental Requirements:

* While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

Equal Opportunity/Affirmative Action Employer:

arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: * English

• Spanish

To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.

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