Part-Time Customer Service Representative – arenaflex University Health Services

Join arenaflex, a world-renowned institution, in a dynamic and rewarding role as a Part-Time Customer Service Representative in our University Health Services. As a key member of our team, you will play a vital role in providing exceptional customer service to our patients, ensuring a seamless experience in our pharmacy. If you're passionate about delivering outstanding service, working in a fast-paced environment, and contributing to the well-being of our community, we encourage you to apply.

About arenaflex University Health Services

arenaflex University Health Services is a leading provider of healthcare services to students, faculty, and staff. Our mission is to deliver high-quality, patient-centered care that promotes health, wellness, and academic success. We're committed to fostering a culture of compassion, respect, and inclusivity, and we're seeking like-minded individuals to join our team.

Responsibilities

As a Part-Time Customer Service Representative, you will be responsible for:

• Intake and sale of prescriptions, processing charges for prescriptions and OTC merchandise
• Collecting payments in the form of cash, check, and credit card
• Providing receipts and checking the status of student accounts
• Collecting personal information and counting and recording all cash/charge records and files
• Answering calls and greeting patients with exceptional customer service
• Following all state and federal laws pertaining to the practice of pharmacy, including HIPAA, and adhering to established operating procedures

Requirements

* High school diploma or higher, plus one year of related experience, or an equivalent combination of education and experience

• Pharmacy experience is a plus
• Excellent customer service skills and a friendly demeanor
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong organizational skills and attention to detail
• Ability to work as part of a team and collaborate with colleagues

Preferred Qualifications

* Previous experience in a healthcare setting or customer-facing role

• Knowledge of pharmacy operations and procedures
• Familiarity with electronic health records and pharmacy software
• Bilingual or multilingual skills

Skills and Competencies

* Excellent communication and interpersonal skills

• Ability to work in a team environment and build strong relationships with colleagues and patients
• Strong problem-solving and critical thinking skills
• Ability to adapt to changing priorities and deadlines
• Familiarity with electronic health records and pharmacy software
• Strong attention to detail and organizational skills

Career Growth Opportunities and Learning Benefits

As a Part-Time Customer Service Representative at arenaflex University Health Services, you will have opportunities to:

• Develop your customer service skills and knowledge of pharmacy operations
• Work in a dynamic and fast-paced environment with a team of dedicated professionals
• Contribute to the well-being of our community and make a positive impact on the lives of our patients
• Pursue continuing education and professional development opportunities to advance your career
• Enjoy a competitive compensation package and benefits, including paid time off and opportunities for advancement

Work Environment and Company Culture

arenaflex University Health Services is a diverse and inclusive organization that values diversity, equity, and inclusion. We're committed to creating a work environment that's welcoming and supportive of all employees, regardless of their background, culture, or identity. Our campus is a vibrant and dynamic community that's passionate about making a positive impact on the world.

Compensation, Perks, and Benefits

arenaflex University Health Services offers a competitive compensation package, including:

• Competitive hourly rate
• Paid time off and holidays
• Opportunities for advancement and professional development
• Comprehensive benefits package, including medical, dental, and vision insurance
• Access to on-campus fitness facilities and wellness programs
• Discounts on campus services and amenities

How to Apply

If you're passionate about delivering exceptional customer service and contributing to the well-being of our community, we encourage you to apply. Please submit your application, including your resume and cover letter, through our online application portal. We're an equal opportunity employer and welcome applications from diverse candidates.

Equal Employment Opportunity

arenaflex University Health Services is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Accommodations for Applicants with Disabilities

If you're unable to apply online due to a disability, please contact our HR department at 814-865-1473 for assistance.

Notice to Out-of-State Applicants

Please note that approval of remote and hybrid work is not guaranteed, regardless of work location. For additional information on remote work at arenaflex, please see our Notice to Out-of-State Applicants.

Penn State Policies

arenaflex University Health Services is committed to providing a safe and inclusive work environment. Please review our policies on campus security, crime statistics, and affirmative action.

Hotlines

If you have any questions or concerns, please don't hesitate to reach out to our HR department at 814-865-1473.

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