Principal Product Manager - Technical, Device Sales and Customer Experience, Leading Innovative Payment Solutions for arenaflex Devices

Introduction to arenaflex

At arenaflex, we are passionate about redefining the way our customers worldwide purchase and interact with our devices. As a leader in the technology industry, we strive to make our products more accessible and affordable for everyone. Our Device Sales and Customer Experience team is at the forefront of this mission, and we are now seeking a highly skilled Principal Product Manager - Technical to join our ranks. If you are excited about the opportunity to make a significant impact on the customer experience and drive business growth through innovative payment solutions, we want to hear from you.

Job Overview

The Principal Product Manager - Technical will play a critical role in growing the Device Installments business at arenaflex. This includes managing a suite of payment products, such as our own Monthly Payment product, as well as other payment options like Affirm and credit card payments. The successful candidate will be responsible for leading initiatives to drive customer discovery and understanding of different payment options, working closely with a dedicated engineering team, and influencing partner teams across the organization to drive the product roadmap.

Key Responsibilities

• Manage a significant P&L, inspecting both inputs and outputs to achieve financial goals and drive business growth.
• Define a world-class online customer experience for arenaflex devices, writing working backwards documents to capture the envisioned customer benefit and functional requirements.
• Lead discussions and thinking with high-level stakeholders to push into testing new ideas and lead cross-functional teams to deliver projects on time.
• Provide thought leadership with engineering on implementation, working closely with technical teams to drive customer experience improvements.
• Work globally with teams in other geographies to drive the product roadmap and achieve business objectives.

Requirements and Qualifications

To be successful in this role, you will need to have:

• 8+ years of product or program management, product marketing, business development, or technology experience.
• A Bachelor's degree in a relevant field.
• Experience with feature delivery and tradeoffs of a product, as well as owning and driving roadmap strategy and definition.
• Experience with end-to-end product delivery and contributing to engineering discussions around technology decisions and strategy related to a product.
• Technical product management experience, with a strong understanding of how to work effectively with engineering teams.

Preferred Qualifications

• Experience working directly with engineers on product enhancements and project management methodologies, business analysis, or process improvement.
• Experience leading cross-organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authority.
• A high level of business judgment, with the ability to manage a large portfolio of business and make trade-offs between different payment vehicles.
• Strong analytical skills, with the ability to work effectively in a matrixed organization and synthesize a variety of technologies and capabilities into products and applications that customers love.

Career Growth and Learning Benefits

At arenaflex, we are committed to the growth and development of our employees. As a Principal Product Manager - Technical, you will have the opportunity to work on complex and challenging projects, develop your skills and expertise, and take on new responsibilities as you grow in your career. You will also have access to a wide range of training and development programs, including mentorship, coaching, and formal training courses.

Work Environment and Company Culture

Our team is the technical arm of the Devices Online Sales and Marketing group, and we are passionate about building systems and programs that help customers discover, choose, purchase, and use arenaflex devices. We are a collaborative and dynamic team, and we are committed to creating an inclusive and diverse workplace where everyone can thrive. We believe in empowering our employees to deliver the best results for our customers, and we offer a range of benefits and perks to support your well-being and career growth.

Compensation and Benefits

Our compensation reflects the cost of labor across several US geographic markets, and the base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors, including market location and job-related knowledge, skills, and experience. We also offer a range of benefits, including equity, sign-on payments, and other forms of compensation, as well as a full range of medical, financial, and/or other benefits.

Conclusion

If you are a motivated and experienced product manager with a passion for driving business growth and improving customer experience, we want to hear from you. As a Principal Product Manager - Technical at arenaflex, you will have the opportunity to make a significant impact on our business and drive innovation in the payment solutions space. Apply now to join our team and take the first step in an exciting and rewarding career with arenaflex.